How to disable auto-crop in the HP Director?

It's really frustrating.  I have an Officejet J4580 all-in-one device, and I tried to scan documents to PDF files using the HP Document Manager software.  Unfortunately, every time I try, the cultures randomly my documents software, and it is often difficult or even impossible to uncrop manually the.  The solution I found online was to change the scan preferences in the HP Digital Imaging Manager / Director so auto-cropping is disabled.  Unfortunately, while I can choose if the scanned images are automatically straightened, color corrected and adjusted again, auto-cropping is not be a setting that I can control in my version of HP Director (v. 45.4.157.00).

Updated HP says I have the latest version on all software, but still I wonder if the fix would be to download a newer version, which might give me the option of auto-cropping.  If so, is anyone know where and how I can download and update my version?

Help, please.  Scan using the HP Document Manager software is completely useless unless I can disable this feature!

Just an update.  I noticed that I have HP Solution Center on my other computer, so I used to do the analysis.  He was not even give me the option to enable or disable the auto-cropping, but the document scanned successfully without doing anything cut this time, that's all that matters.  I appreciate your help!

Tags: HP Printers

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