How to fix a sound problem - reading devices no. for the Device Manager on WinXP SP3?

(1) I can't to Device Manager by following the guide for help on my system.  The steps do not match what is actually showing me my Windows and I can not here the only way I can get to it is to use a link on the help page directly.  Even when I do that, the steps in the help guide still do not match what I see on MY screen.  Is this perhaps an update of this Guide to match my system?

(2) I need Device Manager to find out what happened on my Audio device.  I have no sound from my speakers.  It happened all of a sudden when my wife was using the computer.  I don't know what she can do both.

Start/Settings/Control Panel / sounds and Audio Devices Properties shows "No. Audio Device", hence "Volume of the device" is gray.  Audio tab displays 'No peripheral to read '.

The fastest way to bring up the Device Manager is:
Start-> Run-> "devmgmt.msc".
If it detects the sound equipment, but there is a problem with a driver, you will probably see a yellow "!" appears by your audio device.

If he was working and stopped, you can try to perform a "System Restore" to a point where it worked:

"How to restore Windows XP to a previous state"
  <>http://support.Microsoft.com/kb/306084 >

HTH,
JW

Tags: Windows

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