How to fix bisoncam in windows XP (3)

Problems with my computer so I did a system repair, repair of the system fixed my problem, but lost Bisoncam?

Hi Daniel,

Thank you for writing to Microsoft Communities. From your problem description, I understand that you can not use your webcam. Please correct me if I misunderstood.

Daniel , I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

1. What is the number of brand and model of your computer

2 did you change on your computer before the show?

3. you receive an error message or code while turning on your webcam?

4. is the webcam connected internal or external to your computer?

Please follow the steps mentioned below:

a. make sure that your webcam is firmly plugged into a USB port free and functional on your computer. If your computer is not recognizing your webcam, try connecting on another USB port or another computer altogether. If it works in another port or on a different computer you were trying to use port USB does not work.

b. ensure that you have installed all the necessary software. Often the webcams come packaged with a CD-ROM filled with necessary software such as drivers. This software is necessary for your webcam work with Windows XP. Install any software that may be necessary and restart your computer.

c. confirm that the program that you try to use your webcam with the support and is configured correctly. With the help of a webcam with software such as Yahoo! Messenger does not work automatically. Go into the settings of the program and make sure that it is properly configured to work in conjunction with a webcam.

d. ensure that Windows XP is up to date with the latest drivers and software. Click on the "Start" menu and then on the "Windows Update" icon to download and install available updates more recent for Windows. Without these updates of some external devices, such as webcams, may not work.

Please complete all of the recommended steps and if after following the steps to issue still persists, please come back to us and we will be happy to provide you with additional options available that you can use to get this problem is solved.

If you are unable to perform the steps mentioned above, I recommend you to contact our live support by clicking on the link http://support.microsoft.com/common/international.aspx?RDPATH=dm;en-us;selectassist&target=assistance

Tags: Windows

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