How to fix: media in the CD/DVD drive is not readable (TSSTcorp CDRWDVD TS - H493B SCSI CdRom Device)

I am trying to connect a wireless printer, however, my PC does not recognize that there is the CD or installer for drivers etc. in the CD slot! It does not recognize anything in the slot! What to do!

This kind of problem DVD can have several causes.  However, in 99% of cases that I ran into that, the problem is quickly, completely, cheaply and easily treated by simply installing a new drive.

Tags: Windows

Similar Questions

  • Media in the CD/DVD drive is not readable (hp DVDRAM GT30L)

    Hello guys. This is my first post in this forum.

    I already ran the Microsoft fixit CD/DVD drive and the problem is the media in the CD/DVD drive is not readable (hp DVDRAM GT30L). I also tried the DVD in my desktop DVD player and stands so the problem is in the CD-ROM of the laptop.

    Hello Blue_Cloud213,

    Welcome to the HP Forums!

    I understand that the computer is unable to read the CD and DVD. Since you reduced the problem to only one computer, please try all the steps in this document from HP: disk impossible reading disks (Windows 7)

    Please let me know what happens. Thank you!

    Mario

  • Media in the CD/DVD drive is not readable

    Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported

    WINDOWS VISTA HOME PREMIUM SERVICE PACK 2

    RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC

    • My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
    • See below the report of Mr. Microsoft Fix

    I appreciate your help with this. Thank you

    Problems found

    Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device

    Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device

    The drive is empty or the media format is not supported

    Not fixed

    Insert the decipherable by media

    Failed

    Verified issues

    Class filter drivers are corrupt

    Class filter drivers are corrupt

    One or more specific class filter drivers are missing/corrupted

    Checked

    Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

    Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

    One or more device-specific filter drivers are missing/corrupted

    Checked

    Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

    Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

    This device is faced with a problem that it prevents to function properly

    Checked

    Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)

    Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)

    The CD/DVD drive have been disabled in Device Manager

    Checked

    Drive is not assigned a drive letter

    Drive is not assigned a drive letter

    The CD/DVD drive is not accessible via a drive letter assigned

    Checked

    Problems found

    Details of detection

    6

    Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device

    Not fixed

    The drive is empty or the media format is not supported

    Insert the decipherable by media

    Failed

    Insert a CD or a DVD disc play in the selected CD/DVD drive

    Verified issues

    Details of detection

    6

    Class filter drivers are corrupt

    Checked

    One or more specific class filter drivers are missing/corrupted

    Fix class filter drivers

    Not work

    		  

    Remove references to class filter missing/corrupt driver

    6

    Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

    Checked

    One or more device-specific filter drivers are missing/corrupted

    Uninstall the device

    Not work

    		  

    Uninstall the device problem

    6

    Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

    Checked

    This device is faced with a problem that it prevents to function properly

    Rescan devices

    Not work

    		  

    Look for changes in available devices

    Uninstall the device

    Not work

    		  

    Assign drive letters to all the readers who have no drive letter

    6

    Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)

    Checked

    The CD/DVD drive have been disabled in Device Manager

    Turn on the device

    Not work

    		  

    The device must be activated before it can be used

    6

    Drive is not assigned a drive letter

    Checked

    The CD/DVD drive is not accessible via a drive letter assigned

    Drive letter

    Not work

    		  

    Assign drive letters to all the readers who have no drive letter

    Hello

    Well you have studied the issues pretty well. Could be material.

    You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
    Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
    correctly.

    A CD/DVD cleaner might help.

    CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
    They may be delivered, but it is generally more economical to replace the disk.

    Several good info here:
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    ============================================

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • media in the CD/DVD drive is not readable HL-DT-ST DVD-RAM-GSA-H55L help!

    How can I fix it?

    Step 1: Please do all the below even if you did before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Media in the CD/DVD drive is not readable (MATSHITA DVD-RAM UJ - 841S)

    my email

    Hi mohammedhamass,

    You did it all change hardware or software on your computer before this problem?

    You can follow this link completely & check if it helps.

    How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

    Hope the helps of information.
    Please post back and we do know.

  • Media in the CD/DVD drive does not read it shows blank CD/DVDs. Then try to open it will burn directly

    Dear team,

    I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee

    Hi sergeblache,

    Thanks for posting in the Microsoft Community.

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    Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:

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    Back up the registry

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    If you need further assistance, please answer and we will be happy to help you.

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  • cannot play media in the cd/dvd drive (hl-dt-st DVD - RW gwr - 466 b)

    problem with media in the cd/dvd drive cd/dvd drive (hl-dt-st DVD - RW gwr - 466 b) will not read CDs/DVDs

    Hello

    1 how long have you been faced with this problem?
    2 do you have you can all changes on the computer before this problem?
    3. what exactly happens when you try to read any CD/DVD? You get the error message?

    Try to run the fix it tool to the article below and check.
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    http://support.Microsoft.com/mats/cd_dvd_drive_problems/

    See also the section below.
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  • "The CD/DVD drive could not be connected."

    Hi all

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    Hello

    You are not able to boot from the CD/DVD drive?
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  • The CD/DVD drive reads not my HP laptop.

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    Hello

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    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

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    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
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    ==========================================================

    After the foregoing:

    References to Vista also apply to Windows 7.

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    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
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    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
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    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
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    ===============================

    Do step 2, you would need to know the registry entries to try then to ask the system and
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    process once the information is known.

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and the
    correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

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    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Satellite A500-141 - the CD/DVD drive will not recognize any disk in the status bar

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    Hi quietly,

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  • The CD/DVD drive does not work. When I put a disk in it just spits it not.

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    Please run the fixit from Microsoft mentioned in the link below.

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    It seems that the issue is with the CD/DVD drive itself, I suggest you to contact the computer manufacturer for assistance.

  • MEDIA IN CD/DVD DRIVE IS NOT READABLE (ATAPI DVD A DH16AYH ATA DEVICE) IS IN THE DRIVE OR THE MEDIA FORMAT IS NOT SUPPORTED

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    Hi Euro Italia stone,

    Thank you for your message.

    What is the make and model of the press you card changed?

    You can try the DVD drive in another computer to see if it's a failure?

    What is your computer make and model?

    I suggest you check the cables connected to the training to see if they are loose.

    Chris
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Why the CD/DVD drive is not detected by VISTA OS: laptop HP DV6000

    Tried the system restore, it will not be displayed.  BIOS shows is not the CD, but 'my computer '.  How can I get the CD/DVD to be detected by the operating system: VISTA Home Premium?

    Hello

    Try the microsoft 'fix - it' for your problem below

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