How to fix my iphone 6 s more, which cannot be turned on

Hello

my iphone more than 6 s has suddenly turned off for I don't know the reason. the screen is black and the button becomes hot. I press it still sleep and wake-up button does not open, even I plug in charger again it does not at all.

What should I do about it?

I hope you could help.

Thank you

Mae

Press the sleep/wake and home buttons and keep them for at least 10 seconds.

If this is not enough, take a look at these articles Support from Apple:

If your iPhone, iPad or iPod touch does not respond or does not turn on - Apple Support

Use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo on the screen of your iPhone iTunes. After that on your computer, you should see the iTunes window saying that your iPhone needs to be restored to factory settings. Click Restore.

More info here:https://support.apple.com/en-us/HT201263

If these steps do not work, contact Apple and ask for help.

https://www.Apple.com/support/iPhone/contact

Tags: iPhone

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