How to format the old computer

My grandson bought this old computer. I tried to format it for him he says impossible to format. file in us.  IAM lost don, t know what to do.

Would you please answer and explain, step by step, what you did to try to format the hard drive of the computer. Please include the information: computer manufacturer, model number, the operating system on the computer (I assume it's a version of XP) and that it is installed on the computer, or a new full-detail is install or upgrade version). Please also include, to the extent possible, the exact text of any error message.

Thank you.

Tom Ferguson

Tags: Windows

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