How to get rid of the software malicious www1.search - result

This malware redirects Firefox Google searches to a limited set of trade data and other questionable sites. It is not a problem with Internet Explorer, but I need Firefox because of Zotero. Analysis of standard security software (Sophos) detects no problem, and reset Firefox did not help. Search the Internet for possible solutions suggests looking for www1.search - results via the control panel and uninstalling did not help because the program has not been listed. Any other suggestions would be appreciated

Just to understand what you see:

  • you are on the legitimate Google site, you click on a result, and it takes you to an unexpected site?
  • you are on the legitimate site to Google and content additional/inauthentic is injected into the results page?
  • You cannot use Google because you are diverted to another site?

In Firefox, could check you your connection here:

"3-bar" menu button (or tools) > Options > advanced > tab mini network > button "settings".

The default setting "Use system proxy settings" should piggyback on your Windows/IE 'LAN' settings, but you can also try the 'no proxy' to see if that helps.

Any change?

Malware often masquerades as an innocent name, or is protected by other installed programs at the same time. I suggest therefore return to control panel, uninstall a program, for a second look. After the loading of the list, click on the column heading "installed on" to group additions by date. This can help the build-up of undisclosed items bundle or other programs of mystery who snuck with some software that you have agreed to install. Out as much garbage as possible here.

You can "absorb" remain problems with scanning/cleaning suggested in this article of support tools: Troubleshooting Firefox problems caused by malware. Although there is nothing wrong with Sophos, each vendor tends to have slightly different reasons for the detection of malware from programs considered to be "annoying". Also, the classic "Google redirect virus" often required a rootkit remover before it could be completely cleaned.

Tags: Firefox

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