How to get the program to accept a number of product keys?

Does not accept key number. Just a couple of months ago, I bought a new computer with Windows 7 home installed.  A couple of weeks, I installed Windows 7 Professional.  When attempting to open the photos by e-mail, he asked my 25 digit product key number.  I type in and it will not accept it.  I tried to call problem and tried home 20-digit and professional window version 25-digit.  It does NOT recognize a number.  WHY? and how to fix.

Hello
 
Could you please answer these money questions?
 
one) tell us the exact error message?
(b) don't you activate the Windows operating system?
(c) not this message only occurs when opening images from e-mail?
(d) you tell the office suit error message?
 
You can also visit the link of the article of Microsoft that will guide you on how to ask questions below.
 
 
As a solution, I suggest you follow this forum link, which talks about the same issue below.
 
 
Thank you, and in what concerns:
I. Suuresh Kumar-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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