How to install CS3 on new after that old computer got fried

The old computer went belly up, taking all of its parameters with it.

The new computer has the same name, and I was able to reinstall CS3.

But when I start a program and enter the activation code, do not.

Who should I contact to get the problem fixed?

How do I get a message sent to my Inbox, or set up a cat, so I'm not
having to watch this forum for an answer?

BTW:

The link to the discussion on this page fails:
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ch to
(Get you there by clicking on 'Contact us', which completely fails.)

TIA

Eric

Hi Eric@SoftwareAG,

We are sorry for the inconvenience that you have been facing. What Adobe CS3 product you are trying to activate? Do you have a retail or volume license software. See the article: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html.

Kind regards

Romit Sinha

Tags: Adobe Licensing

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