How to make the connection between applications on the computer with my subscription?

I have Photoshop CS6 and Illustrator CS6 on my computer. When I open that is the one I get a message that says to contact my administrator to renew my subscription. I have a subscription. How can I get the apps to recognize the subscription or membership to recognize the application license, so I can continue to use? I have CC versions on work computer but versions CS6 on computer at home. No problem with subscription and applications on the work computer. With the home computer, apps will not identify subscription. Subscription has been implemented by the it Department at work.

Hi Jody,.

Please check the help below document:

Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

Kind regards

Sheena

Tags: Adobe

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