How to pass a message to update failed

For some time, Firefox was unable to update in the background and gave messages to update failed (specific) every time the updates came. I solved this by downloading the full installation file and do a manual update.

This time, I also had a message that failed (apparently incorrect) update, after a manual update, then again after a reboot, then again after an uninstall and reinstall, even if the troubleshooting information page shows that I am under v22.0 (see details below).

It sounds like an obscure registry problem, but if the message is correct, how to fix it. If this is not the case, turn off?

The browser is Firefox v22 (updated to v21) and I am running Windows 7 Professional.

Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:

      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x 86) \Mozilla Firefox
    • Mac: Delete Firefox in the Applications folder.
    • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
    2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

Please report back to see if this helped you!

Tags: Firefox

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