How to recover programs lost a virous?

I picked up a virous which forced me to buy a program. I contacted my Service Provider (BT). One of the advisors there remotly has distance comand my computer and removed the virous manually. When I started there is no icons on my desktop. Whidh have shortcuts to programs. And I discovered that programs have disappeared with the Favorites and a few downlowdes music. Help, please.

Thank you. I tried, and no matter how many times I went, it did not help. In any case, I reformatted the drive and deliver all programs manually. It was a horrible virous to do all this. Thanks again.

Tags: Windows

Similar Questions

  • How to recover programs lost after the computer has been repaired?

    Original title: ACER laptop help

    I recently had some work on my laptop ACER Aspire 5515 and the guy who worked on it took a bunch of programs out of my computer to help with the repair.  I don't know what all he took off, but I want to recharge my desktop computer with all of the programs that came with it when I bought it.  I do not know a program I want to come back is the one where I can play a DVD.  I can play is no longer a.  The initial problem was that my mouse arrow was frozen on the screen and would not move.  Any help will be greatly appreciated.

    Hello

    Check with the Acer support because they would have provided additional programs that came in the
    the factory computer. You can beed to buy the original installation so support these programs
    are provided in this topic. This disk should be pretty cheap since your already own Windows.

    Acer - USA - Service and Support - drivers
    http://us.Acer.com/AC/en/us/content/support

    Acer - worldwide
    http://www.Acer.com/worldwide/selection.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • How to recover the lost password windows 7

    original title: password windows 7

    How to recover the lost password windows 7

    Hi Karrah,

    You can try to check if you have any other user account on the computer and try to connect to this account and change the password for your user account.

    You can also access the link below to learn more about Microsoft's strategy concerning lost or forgotten passwords.

    http://support.Microsoft.com/kb/189126

    If you do not have any other user account on the computer, you may need to back up your data and contact the manufacturer of the computer for restore to factory settings or reinstall the operating system.

    I hope this helps.

    Thank you and best regards,

     

    Srinivas R Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How to recover the lost task bar and photo bin on mac?

    How to recover the lost task bar and photo bin on Mac?

    make effort to answer

  • How do recover you lost images or documents

    pops up a spyware or malware on my wife's computer and when the avast anti-virus came on, his image recorded and documents are gone... ideas?

    Hi craigjones6,

    Have you tried to search for pictures on your computer?

    You can type part of the name of the file in the dialog box search Assistant & check photos & documents.

    For more information, refer to this link: How to search for files and folders in Windows XP

    It may be possible to recover the missing files by using data recovery software. There is no Microsoft recovery tool to recover the lost data. However, you can use your favorite search engine and download any third-party data recovery software.

    Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    Hope the helps of information.
    Please post back and we do know.

  • How to recover programs and files that have been written too by a full system restore?

    Original title: data recovery

    Is there a program that will allow me to recover programs and files that have been written too by a full system restore?  I had to do a complete system restore, because the computer has been locked up in a start of the closed loop cycle.

    Hi Apmech9,

    1. don't you restore the computer to factory settings?
    2. do you just restore the computer to an earlier time by using the system restore feature in Windows XP?

    If you restore the computer to its factory settings, you will then get in touch with the manufacturer of the system for more support options.

    If you had just restored the computer to an earlier time using System Restore, you can undo the system restore to revert back the changes.
    See the article "How to undo a restoration of the system after performing a system restore" in this article of the

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • How to recover programs from windows.old after reinstalling windows vista edition Home premium

    I had to reinstall windows - all of my previous programs seem to be in a folder called windows.old, but they won't work here.  How to restore these?  In particular, I would like to recover my old Windows Mail settings and files and also norton antivirus.

    Here is the procedure to retrieve the data from Windows.old: http://support.microsoft.com/kb/932912/.  You can't recover programs from windows.old - which is not possible.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • How to recover programs that are lost after using the software Ccleaner.

    I have a Windows Vista Home Premium computer laptop, before I used the Cclearner I was playing Spider Solitaire, now it has been taken from
    and I don't know how to get it back.
    I tried every way I can think of, but nothing works, can you help me please, thank you.

    I have a Windows Vista Home Premium computer laptop, before I used the Cclearner I was playing Spider Solitaire, now it has been taken from
    and I don't know how to get it back.
    I tried every way I can think of, but nothing works, can you help me please, thank you.

    Hi Lynnsian22! Please use this forum :)

    You must make the system restore to go back to the games.

    Follow these steps:

    1) click Start and in the search type: restore or rstrui or search in the menu start the voice of system restore (Accessories-> system tools)
    (2) now, click on "choose a different restore point.
    (3) choose a date before you deleted the games
    (4) now confirm and your pc will restart

    If you want to get the best results, do Safe Mode.

    I think with this, you can retrieve games :)

    I hope to be State aid
  • How to recover messages lost after upgrade to El Capitan

    After the upgrade to El Capitan! 0.11.3 much mail in Apple Mail has been lost. How can it be recovered?

    Your Time Machine backup. Mail (Yosemite): restoration of the mailboxes and their content in

  • How to recover files lost on external hard drive / in windows 7

    I lost the files on my western digital hard drive, how are they fixed?

    In Windows 7, if the drive is formatted in NTFS and you turn on system protection for this drive, you can use the functionality of previous Versions of the files.

    http://Windows.Microsoft.com/en-us/Windows7/previous-versions-of-files-frequently-asked-questions

  • How to recover programs after reinstalling OS

    I installed the 32-bit computers operating system that has removed some programs, how can I restore to the previous setting?

    original title: I want to uninstall and install the operating system

    If you reinstalled Vista Factorty settings, you have wiped the hard.

    Reinstall the programs.

    See you soon.

    Mick Murphy - Microsoft partner

  • How to recover mail lost during high grade to windows 7

    I have lost my emails for outlook express after to the high level of vista to windows 7. How can I retrieve my emails?

    Hi Jutawan,

    Sorry for the bad suggestion and thank you Ron Sommer to point the finger the same.  Jutawan please look for the answer by Linney MVP dated from Thursday, December 17, 2009 05:45 in the link below. That seems to be something you are interested in.

    http://social.answers.Microsoft.com/forums/en-us/w7programs/thread/37b7cef9-f096-4e37-9c0e-9f0e71a97f1c

    Concerning
    Varun j: MICROSOFT SUPPORT
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • How to recover files lost during synchronization

    I ran an update of my CC from Adobe (Photoshop, InDesign and HAVE) which also included the file synchronization. However, due to some problems, I've lost a few files with InDesign, and PDF files that have been stored on CC. How can I get back them?

    Vasek,

    Are you referring to files that have been stored in a folder "Creative Cloud Files" on your PC and synchronize to creative cloud?

    Are all the missing files, or only some of them?

    Could you send us your log files so that we can take another look at this?

    Please follow the instructions on this page:

    https://helpx.Adobe.com/creative-cloud/KB/CC-log-collector.html

    Then send the balls of [email protected]

    Thank you

    Ben

  • How to recover a lost product code

    I bought the web and production suites student edition (cs6) a year ago. I have installed and registered their without problem. I recently had to 'freshen up' my pc windows 8, when I turned it on, I was greeted without adobe programs that are essential to my work. I bought their thanks to amazon, and I have my serial number adobe. Is it possible to recover my programs without having to purchase them again?

    You can download, install and activate using your serial number...

    CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  • How to recover a lost password?

    I'm the IT person here support and one of the managers had me create his Thunderbird account on his new laptop computer. I configured everything with the exception of the password. He takes the box 'Remember my password' selected on his desk so he can access his account there, but he does not remember what is the password and I can't complete the installation on his laptop without it. So, how to solve this dilemma?

    Thanks for any help you provide.

    Respect,

    Stephen Anderson

    There is no password for Thunderbird. This is the server of providers of email asking the password of e-mail.

    You can go in the functioning of the PC and go into the menu options...
    The saved passwords options-security-words of past
    View passwords and see what is put in memory.

Maybe you are looking for