How to remove the phone (bluetooth device) completely from the computer

Original Title - need help with Bluetooth on Windows 8 devices?

I'm trying to remove my phone (Blackberry) to my Bluetooth devices, because it does not work properly (I want to remove the device and then try to connect to it). Removed completely from my phone, I am removing my PC.

I thought that I removed in 8 gain settings menu (in pc settings > devices), and then tried to delete there from there, but when I tried to connect my phone after that, he always says to remove the device from the computer, and then try again.

In addition, the folder bluetooth (empty) for the folder bluetooth of my phone won't disappear in my computer. The phone is not yet listed under devices and printers in Control Panel.

How can I remove it completely?

(the laptop is a Lenovo g580)

Hello

Thank you for keeping us posted.

I need more information to understand the problem and help you with the best available resolution.

The question is limited to the connection to a specific device?

You can follow the steps and check if it helps resolve the issue, that the device could be hidden.

a. press the Windows key + X.

b. click on Device Manager.

c. click view.

d. click the hidden devices.

e. look for the Bluetooth device.

f. right click on the Bluetooth device , and then click Uninstall.

If please get back to us and let us know if this helps.

Tags: Windows

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