How to remove the virus Windows Task Optimizer

I am running a MAC operating system with a hard disk partitioned with MAC on one partition and Windows XP on the other.  I was trying to download a file from internet on my Windows operating system and an Interface of Microsoft for Windows Task Optimizer displayed on my screen.  I thought it was a real application of MS, ran the software, but it turns out not to be legitimate.  Since this task Windows optimizer, I got my user administrator rights revoked and the fake user took over my machine.  I tried to get the fix for the problem of 2 different PC unsuccessfully service centers.

My files are encrypted and technology that works on my PC told me that some of the files can be transferred to external device, but the files are not able to be open.  It seems that, given that I'm more the administrator of my PC and the encryption was granted by my user profile before that my user profile was raised as a hostage, most of the files cannot be transferred to the external device, and for files that can be transferred, and the file cannot be opened.  I thought that I must now spend $700,00 to be an attempt at data recovery service to recover my files.  I need to access the files, but this seems to be very expensive.

Is there a solution to find the administrative rights on my PC to remove the virus and recover all my data?  The service I have do deal with wants to wipe my entire PC and re-install MAC and Windows XP operating systems.  This doesn't seem to be a real solution to my problem.

Hi Linda80,

You should be able to find the built-in safe mode administrator account. Check to see if the following is useful.

Method 1: Try to start in safe mode with network. Look for the administrator account.

Method 2: If available, connect and see if you can run the Microsoft Safety Scanner refer to the following link to do the same.

Microsoft Safety Scanner - free online tool for PC health and safety

Check if the files can be opened after the scan. Alternatively, you can try to backup these files on an external hard drive.

Method 3: See if you can give to your account administrator rights.

  1. Right click on my computer. Click on manage.
  2. Expand local users and groups. Click on groups.
  3. Double-click Administrators. Click on Add.
  4. Enter the name of the account on this machine that you want to assign administrator privileges for.
  5. Click on OK. Restart the computer in normal mode to check the issue.

Tags: Windows

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