How to replace or change the administrator password.

Original title: I've got a helping hand me down from the laptop. The previous owner was also the administrator. She forgets all THE passwords.

Please help if you can tell me how can I know or overide the administrator password and the password of the office she now had on users page where you select the user who will use the laptop. As you can see, I'm not computer very warned, I am on SSI and was thrilled to have the laptop to help me but I can't get the passwords I need to help remove, install or difficulty of the programs, files and as I manage problems. I try to install or uninstall something or the computer tells me that I have to do something and then the administrator password is necessary. I went to the Helpdesk and they were very useful for what they could do for free and it can all work but I can't access anything until I can log on to the Office of the administrator first, then do as I was directed by Microsoft Help Desk. Anyone who could help me I would be happy because I can't afford to take it to a professional. And I have no idea how to get around the administrator passwords. I looked for administrator password forgotten, but he did not come. I need to access any of the password for the administrator Office, and then I could get into some other areas or try the Help Desk tells me. Or if anyone knows how to do all this, I had like to hear on your part, thank you.

Hi Lisa,

Thanks for posting the question in the Microsoft Community!

According to the description provided that looks like you want to know information on how to change or set a new password of an administrator.

Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

Please visit this link to learn more about the forgotten passwords.

Microsoft's strategy concerning lost or forgotten passwords

http://support.Microsoft.com/kb/189126

Answer us if you have other issues with Windows and we will be happy to help you.

Tags: Windows

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