How to reset my security on the apple id account questions
I connected appleid.apple.com using my user id and password. When I tried to change my password, it asks me answers for a couple of security issues that I do not remember. How can I solve this problem?
You must ask security team account Apple to reset your security questions. To contact them, click here and choose a method; If this page does not list one for your country or if you are unable to call, complete and submit this form.
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Tags: iTunes
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I tested in different devices, iphone and ipad, with two different accounts and beta of ios 9.2 and 9.2.1. Still the same error.
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Hello bdepaco,
Thank you for using communities of Apple Support.
I see that you have any questions, change your password ID Apple via iTunes. Have you tried to change your Apple ID account page? Take a look at the following article for the steps:
Once you have changed your Apple ID password, it presents a few additional measures to be taken.
What to do when you have changed your Apple ID email address or password
Best regards.
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