How to send for repair if out of warranty?

I bought a H5630 projector in 2010. Many pixels have start blocking in the last 2 weeks (maybe a hundred). Its caused by stuck mirror, something to do with being deffective DMD chips.

Fleas DMD guarantee is suppose to be ok, the projector itself is not. How can I set a repair (im willing to pay for it) and get details about it if the warranty is voided. Web site always speak of 'use out of warranty support' when support will always lead to a wall saying ' guarantee is zero we can do anything "." This isn't what I call simple tech support...

But anyway, I just want to ask acer for a price to fix (and bulb changed at the same time if possible).

Thanks for your help.

OK basically I looked again, went through the website and finally received an email, got on the phone here and here is the solution:

-Appeal to their technical support

-To change a DMD thing or anything like that, they charge a fee of like $ 208 to change it... in itself this isn't really a good price, but the trick is if you change the DMD and the bulb of the lamp (must be dead) then its... $ 208, not to say im just going to wait for the die of the lamp as its good enough for the total.

Guy on the phone was helpful, thought I'd share the solution I finally get their hands on it.

Tags: Acer

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