How to set up 2 monitors on HP Pavilion 500-267ef?

Hello

I just bought this PC: HP Pavilion 500-267ef

And I have 2 SAMSUNG SyncMaster 2232BW 22 "monitors

I can connect via the HDMI port 1 screen, but I can't find how to connect to the other.

On this PC, it seems to be 2 different graphics cards, as the HDMI port is in one place, and then there are 2 other ports (DVI, VGA) to a different location.

In addition, for some strange reason, there is a plastic thing on each of the DVI and VGA ports with this inscription "do not remove". So does this mean that we cannot use these ports! ?

Last detail: there is no documentation at all. And this site Web HP only says: 'connect 2 monitors and start the PC. Good God, thank you very much for your help HP!

I tried all the possibilities with 3 ports and began to think it was impossible. But the HP site indicates that this PC manages 2 different monitors, so I guess there must be a solution...

Now, after reading some discussions on the same kind of problems, but on other models, I start thinking, maybe it's a problem of conversion of the signal to the second monitor, but I don't know what do.

Thanks a lot for your help.

J.

The integrated graphics subsystem is not available if you have a graphics card installed... and a Radeon R7 240 is installed. Do not use the video ports integrated behind the black plastic tips.

1 - HDMI (digital only) 2 - DVI - A (analog and digital( )

HDMI resolution: 1920 x 1080 (1080 p)
DVI (simple binding) resolution: 1920 x 1200 x 32bpp at 60 Hz
An analog VGA resolution (with adapter): 2048 x 1536 x 32bpp at 60 Hz
Support up to two displays at the same time

According to the specifications of your Samsung 2232BW monitors, these monitors have 1 x DVI - D, 1 x VGA. You will need to buy additional cables or adapters to connect both monitors correctly. Please see below for connections;

BEST

Computer-->--> #1 monitor DVI - D cable

Computer--> cable HDMI - DVI--> monitor #2

GOOD

Computer--> adapter DVI / VGA cable VGA--> monitor #1-->

Computer--> cable HDMI - DVI--> monitor #2

If you have any other questions, feel free to ask.

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Tags: HP Desktops

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