How to solve '1801 Microcode Update error' in HP Compaq dc7800 Convertible Minitowers

I have Intel Core 2 Duo 2.93 GHz. My operating system is Windows 7 Ultimate x 64.

Hello:

The E7500 processor is not supported in the dc7800, reason why you get the error of microcode.

Here is the list of supported processors.

Intel Core 2 Duo processors:

Processor Intel Core 2 Duo E4500 (2.20 GHz, 2 MB L2 cache, 800 MHz FSB)

Processor Intel Core 2 Duo E4600 (2.40 GHz, 2 MB L2 cache, 800 MHz FSB)

Processor Intel Core 2 Duo E4700 (2.6 GHz, 2 MB L2 cache, 800 MHz FSB)

Processor Intel Core 2 Duo E6550 (2.33 GHz, 4 MB L2 cache, 1333 MHz FSB)

Processor Intel Core 2 Duo E6750 (2.66 GHz, 4 MB L2 cache, 1333 MHz FSB)

Processor Intel Core 2 Duo E6850 (3.0 GHz, 4 MB L2 cache, 1333 MHz FSB)

Processor Intel Core 2 Duo E7200 (2.53 GHz, 3 MB cache L2, FSB to 1066 MHz)

Processor Intel Core 2 Duo E7300 (2.66 GHz, 1066 MHz FSB, L2 cache 3 MB)

Processor Intel Core 2 Duo E8200 (2.66 GHz, 6 MB L2 cache, 1333 MHz FSB)

Processor Intel Core 2 Duo E8300 (2.83 GHz, 6 MB L2 cache, 1333 MHz FSB)

Processor Intel Core 2 Duo E8400 (3.00 GHz, 6 MB L2 cache, 1333 MHz FSB)

Processor Intel Core 2 Duo E8500 (3.16 GHz, 6 MB L2 cache, 1333 MHz FSB)

Inter Processor Core 2 Duo E8600 (3.33 GHz, 6 MB L2 Cache, bus front end to 1 333 MHz)

As a long shot, you can try to install the latest firmware update. You must use a bootable USB key with back files in order to run the flashbin.exe command after copying the microcode update files in your USB drive bootable.

I can't support dc7800 site. When you can, choose the 2010 v1.14 firmware update download

If you are unfamiliar with how to make a bootable flash drive, this is a good 'how' of the article with the files you need.

http://www.techpowerup.com/forums/showthread.php?t=47812

Paul

Tags: HP HP Desktops

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