How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

Nice day

How to solve the problems of windows 10 shut down (power, lighting the keyboard is always on)?

with regard to my question above. I need to hold the button of power for 5 seconds to completely shut down my laptop. even restart or sleep does not work well. I upgraded a real victory 8.1 to 10 free victory by that windows app reservation offered. IM using acer aspire v5 - 573 g i7, version gt750m, Finnish keyboard

solutions, I tried to random searches that did not work for me.
1 unchecking quick stop to power options
2 disabling hibernation in cmd (types a code forgot what I have)
3. update all drivers and bios with sites acer official drivers, driver pack solution 15.8 and utility driver update intels
4 decommissioning intel management engine components driver 11 to 9.5
5. go to the bios and reset to the default settings
6 make a shortcut of "shutdown" with codes e.g. shutdown /s /t 0
7. click Update stop

IM thinking of reinstalling windows 10 via recovery which removes applications, files, drivers, etc. and hope this solves. I can't roll back to win 8.1 because ive done this reset before you completely clean out my system of win random 8 and trashes the restore option was gone.

Thanks in advance

Hello/Hallo wuschel93,

exactly what I had. Stop number appears only after a certain time the laptop running.

The problem is INTEL MANAGEMENT ENGINE RELATED V.11!

I fixed it with uninstall Intel Management Engine Version 11. Windows will then install version 9.5 automatically. After that I turned off the automatic update of the driver for this device. You can also install 9.5 without uninstalling the old one, it wil crushed.

Other manufactures also have this problem, but while Acer is still asleep, they provide a solution (including download links):

http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/sleep-and-shutdown-issues-after...

Maybe there are any other issues that result in the same problem. But in most cases, it's the answer. The thread Starter maybe forgotten to disable the automatic driver update or made installation of v9.5 evil?

TEPCO

Tags: Acer Desktops

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