How to uninstall an optional update? NO SOUND AT ALL!

Jan 24, 12, Windows update has installed an 'optional' update (IDT Audio IDT High Definition Audio CODEC). It appears in the history of the update, but not in the list for

"Installed updates" since this update, I was not able to get all the sounds from the computer. There is no way for me to remove this update. I try to do a system

Restore, but for some reason, it is said, he did not complete due to an unspecified error. Also, I went into Device Manager > sound, video and game

Controllers > right click on properties and there is nothing on this screen (without tab, either).  There is no option for me roll back to the previous driver.  I went to "WindowsUpdate.log and gets the update id #: title = IDT - Audio - IDT High Definition Audio CODEC".
2012-01-24 14:20:40:152 632 Agent 1750 * UpdateId = {2347E254-DBC8-47FE-8BB8-8320D49A35EF}.100

I know that the problem is somehow related to this update, but I don't know what to do from here.  Any help is appreciated.  Thank you.

Hi Collegegurl,

What is the full error you get when you perform the system restore?

Method 1
I suggest you try the steps from the following link:

No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

Method 2
Try the steps from the following link:

The problems with the removal of updates
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-removing-updates

Tags: Windows

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