How to uninstall McAffe Total Protection 2013 (if it can be done via the control panel)?

Hello

I hope someone can help me to uninstall McAffe Total Protection 2013 (central security part)? I tried to do it via the control panel (uninstall program) but I receive the following message: "Please wait until the current program is finished uninstalling or that" and it can not be uninstalled (I already rebooted my computer three times). I also tried to delete in the program (in the C drive) files, but I get the message: "you need give the administrator permission to delete this program" even if it's my laptop and I'm the only user on this computer (what is the administrator then...?)

I've already lost two hours trying to get rid of it and I'm now extremely frustrated...

I really hope someone can help me. (I have Windows 7)

Thank you very much
Anna

Hello

Thank you for contacting Microsoft Community.

You try this first method:

(1) open the Windows Task Manager (right click on the taskbar-> click Start the Task Manager).

2) click on show processes from all users. Then go to the process tab-> search "msiexec.exe".

(3) if it is recognized, click on finish the process-> and yet, click on end process.

(4) now, start the uninstall program.

If the above method fails, try this:

Right-click, and then click Save as:

http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

Then, run the file. It will clean all facilities of McAfee in a PC.

Tags: Windows

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