How will I know if my new laptop has Windows 8 Pro

I bought two Dell systems.  One was the M6700 I knew had top Windows 8 Pro and I installed Media Center with the Microsoft product key sent to me.  I went back to the system due to SIGNIFICANT and costly Pro Tech support.  After 26 days, they refused to fix the screen would dim every 3 minutes, saying: "if he wasn't a yellow bang in Device Manager it was not their problem.  The last day, I accidentally found a Dell program that controlled the graphic setting called color Dell Premier.  I decided to go back to the workstation even though it was a great system.  I didn't look forward to 3 years technical support useless and frustrating to a value of $350.

A month later, I bought an Alienware technical support personnel system is so much better.  I worked with them for years and never had the problems I had with the support of Corp.

Since it has been a month and I had just finished a factory on the M6700 system restore, I felt that I would have been able to use the product key for the Media Center.  However after working with a Microsoft Tech today for an hour. He seemed to feel that the Media Center button would not work on this system for two possible reasons. 1. what it cannot be Pro Windows 8 or 2. The key somehow was not removed from the M6700 after the factory restore.

So before having any contact with Pro support, I would like to know how I can tell if this system or does not have Windows 8 Pro.  I don't remember if the Windows 8 Pro showed in the system information report.  Or if she could be considered under control panel - system.  I tried to run the update on the upgrade assessment and who has failed for some reason, saying: it was not available in my country.  What is the United States.  It seems that the system is configured for which English is the language.  Given that I didn't get through a full installation of Windows as if I installed the program as you would if it was Windows 7 system comes through a Microsoft Agreement which I checked and then configure the network online and I logged on.  I was not even given the opportunity to choose the name of system I need to change.

I'm a little lost at this stage to say the least.  If Microsoft technology could not tell if it is Windows 8 Pro, do not want to assume that the OEM support would be.

I have the disc that came with the M6700 and I it matched with the disc that came with this system.  Both drives have the same part number and both claim it's for Windows 8 Recovery Media for Windows 8 products.

So it is a Question of two parts:

1. How will I know if I have installed Windows 8 Pro &

2. How can I get my product key Media Center back?

Thank you for your support.

Frances

1. How will I know if I have installed Windows 8 Pro &

Press the Windows key + X

Click System

Look under Windows Edition

2. How can I get my product key Media Center back?

You should have received by e-mail.

Once you receive it, follow these steps and re-enable it by phone:

Press the Windows key + X

Click System

On Windows, click the link:

Get more features with a new edition of Windows

Click on the "I already have a product key link.

-------------------------------------------

1. press the Windows key + X , and then click run, and then type: slui.exe 4

2. then press the ENTER"" key.

3. Select your "country" in the list.

4. choose the option "activate phone".

5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

6. explain your problem clearly to the support person.

Tags: Windows

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