HP 1000-1b09AU Notebook PC: touch pad problem
I have a problem with my touch pad. I just opened my laptop and I was surprised that its no longer works. What should I do? I am currently using a usb mouse. I am a newby user laptop so I hope someone can help me, thanks.
I use HP 1000-1b09AU Notebook PC.
Welcome and thanks for posting your question on the Forum of Support HP
Looks like you are facing problems with the Touchpad of your laptop
We will surely help you with this
Steps to drain the static charge and load the BIOS default settings to solve the problem
Step 01. Turn off the laptop
Step 02. Disconnect the power/AC adapter and also remove the battery too
Step 03. Press and hold the power button of the laptop for a minute
Step 04. Now re - insert the battery back in and plug again the power supply/adapter
Step 05. Start Notepad and keep pressing the F10 key during startup to access the BIOS
Step 06. Once you get the BIOS, please press F5 to load the default Installer for BIOS
Step 07. Now press ESC/ESC. Save Changes and Exit - Yes
Step 08. Now, please wait until the unit load the Windows operating system
Now please re - install the drivers for touchpad of HP Web site in order to solve the problem
Hope this helps, for other queries in response to the post and feel free to join us again
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K N R K
Although I am an employee of HP, I speak for myself and not for HP
In the past months, my laptop had become almost unusable.
It began with the key odd work stoppage or becomes difficult to use, but now it happened to many of them and last night my touch pad stopped working all together.
I'm not really a tech head and fight with it.
I have a Toshiba satellite C660 28 T.
Any help would be thank you very much.
Maybe even a factory reset?
I don't know how to proceed.
With regard to the problem of keyboard:
From my point of view of the few sounds of keyboard described as a material problem internal related dysfunction... probably in order to solve this problem, the keyboard should be replaced... just to make sure that your internal keyboard is affected, please join the external USB keyboard and check if it works properly.
If you see any problems, the problem is no doubt by a malfunctioning internal keyboard and as mentioned earlier, you will need to replace the keyboard.
Regarding the touchpad:
I'm not sure if the two issues are interrelated, but the touchpad can be disabled by using the function keys... I recommend you to check this... (function key details are also in the user manual)... you can also try reinstalling the touchpad drive.
Tip: this forum contains many discussions about similar problems... so I recommend you to read the recommendations posted in this community.
I recently bought this laptop and for now what is the right click of the touch pad does not work for certain tasks.
For example if I wanted to do a right click on a link and open in a new tab I wouldn't in a position where if I wanted to save a picture by right-clicking it the usual menu options would not appear.
I don't know what the problem is.
If anyone has any advice I would greatly appreciated it. Thank you.
Hmm. are you sure it s a touchpad problem
Have you tried the same thing using a USB mouse?
I think you should do this first of all maybe s a software problem (operating system)
It seems that my mouse and touch pad have an auto-scroll function. It just sucks. How can I disable this auto scroll?
Thanks for posting your query in Microsoft Community.
I understand you want to turn off auto scroll features. I'll be happy to help you.
What is the brand and model of your computer?
We turn off the "Enable vertical scroll" option and check if it helps.
We will, click Start, in the search type Control Panel, press ENTER. Double click mouse, mouse properties and uncheck 'enable vertical scrolling '.
See also the site of computer manufacturer for the touchpad settings. Because the touch pad settings depends on the manufacturer of the touchpad.
For all windows questions do not hesitate to contact us and we will be happy to help you.
I use an HP envy 15 (model 15-j013cl). Because windows is updated to 8.1, I have great problems with my touchpad. Sometimes the touchpad doesn't work at all, sometimes when I touch the keyboard of my pc hangs and must be restarted. I installed the driver from the HP support page and even tried the driver from synaptics site. The two do not completely solve the problem.
For now it works, but multi-touch and all the other special gestures don't work at all.
Today, I also had a problem with my keyboard. He did not what either. If I take a look in the Device Manager, it gives an error (error 19) and told me it is not connected or installed properly. The two devices are connected internally with ps/2 connectors.
Someone at - it an idea how to solve the problem? And make my touchpad and keyboard still works how they worked before the upgrade to windows 8.1?
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it's a great place to find answers. You have the best experience in the HP forum, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.
I understand that, after the upgrade to Windows 8.1, you have a problem with the keyboard and the touchpad.
You say you have installed the latest driver for it on the HP site and also tried to install the synaptics site driver but nothing works.
Here are the documents to help you with these questions. Computer keyboard laptop troubleshooting (Windows 8) and use and troubleshoot the TouchPad and ClickPad (Windows 8.)
You have a convenience store integrated into Windows 8 and 8.1.
Press the Windows key + C to open the charms
Type of troubleshooting (keyboard or touchpad) and press enter
Follow the instructions on the screen.
You can also run The HP Support Assistant to assist with upgrades and to overcome the problems.
If you are still experiencing a problem, you can make a recovery in the factory. Performing a recovery of HP (Windows 8) system.
If you choose Retry the upgrade here is a document to help you. Windows 8 to 8.1 update
You can call the HP support for assistance, if it is still not resolved.
Contact HP technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. The HP Technical Support site map
How to lock and unlock my touchpad, I have HP pavalion g6 2207TX?
First, download the latest installer driver Synaptics, on the link below and save it in your downloads folder.
Then, open windows control panel and open programs and features - If you see an entry for "Synaptics Pointing Device Driver", right click and select uninstall.
When this has completed, restart the laptop.
When windows has completely recharged, open your download folder, click with the right button on the setup of Synaptics and select "Run as Administrator" to launch the installation. When this has completed, restart the computer again.
Check if double clicking the top left of the now active Touchpad / disables it works correctly.
DP - K
I am user of HP laptop with the above specifications. Could someone find out about this type of HP memory max ?
I only have 2 GB of RAM, and I want to rank up to the RAM up to 4 or 8 GB. But there is no information on the max memory.
Am I capable of high grade of the RAM of my laptop? Thanks in advance for your help.
With best regards,.
Since you're running 32 bit 4 GB would be your MAX.
If you were running 64-bit, it would be 8 GB MAX.
(17) module of memory (PC3 12800, 1600 MHz):
8 GB 693374-001
4 GB 641369-001
2 GB 652972-001
Your manual here.
Its ti me or my touchpad? I never use the left clicker to click on links, I just double tap. Lately when I double tap the pointer moves to the right of the screen or click on a link that I have never intended to click or highlights everything. its so annoying. Help!
It is very good
First, download the latest installer driver Synaptics, on the link below and save it in your downloads folder.
Then, open windows control panel, open programs and features, right click on the entry "Synaptics Pointing Device Driver" and choose uninstall.
Once done, restart the laptop.
When windows has completely recharged, open your download folder, click with the right button on the setup of Synaptics and select "Run as Administrator" to launch the installation. Once done, restart the laptop.
DP - K
I have been runing Windows Vista on my Toshiba Satellite Pro A300 PSAGDE. Because my original Windows Vista key has been blocked I did a system recovery CD Toshiba vith XP. Everything work fine except the fingerprint sensor and the touchpad. Manager access suite said he couldn't connect with equipped and the driver touch pad in the taskbar icon shows but it seems to be inactive. The touchpad does not work even though I have pres FN + F9.
What should I do to save this problem.
Sory for my bad English, I just form Slovenia, I hope you understand.
Somehow the material is not properly recognized.
It will be interesting to see if the fingerprint sensor and touchpad may work with Vista preinstalled originally.
I think that Alex is right. Contact the nearest Toshiba service provider and ask for help. They should check the functionality of the hardware.
I have a HP 4520 s. By tapping the button to scroll to the bottom of a document the touch pad locked and an icon appeared with the graph of the touch pad with a slash through it. A little light in the upper left corner of the touchpad is now lit for the first time. Can someone help me to unlock the touchpad?
Press twice on the upper left corner (where the LED is) - this will toggle the touchpad on or off.
DP - K
My Hp Notebook PC 11 Stream works fine on Windows 8, 1 until I updated to windows 10. Now the touchpad is dead. I have to use a USB mouse. In Device Manager, all the drivers work fine. Any clue?
Thank you for visiting the Forums HP's Support and welcome.
Information below can help you
Make sure your keyboard is on
Check in the settings 'Mouse & touchpad' to ensure that the touchpad is enabled.
Open the Settings menu (Start > settings) and go to devices > Mouse & touchpad. Scroll to the bottom of the screen, and then click additional mouse options.
The mouse properties window opens. Click on the tab more far to the right (it may be called MOMENTUM ordevice settings). Under devices make sure your keyboard is not disabled. If it is disabled, click on the touch pad to select, and then click Activate.
Another thing to try is to see if your laptop has a function button that enables / disables the touchpad. It should look like a tiny touchpad with a diagonal line through it (on my computer laptop is F6, on other laptops we Fn + F5, Fn + F6 , or something else entirely). Try to switch this key if you have before you panic on the misfortunes of possible touchpad.
Update your drivers
Windows 10 has been out for a few months now, and most of the manufacturers of touchpad have updated their drivers accordingly. But you may need to manually update your driver.
There are two ways to do this. First, click on the Start button and select Control Panel. In the Control Panel window, open the Device Manager.
By clicking on "update driver software... "will your computer Internet search for an updated driver.
I am an employee of HP
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My laptop newly purchased has just been upgraded to Windows 10. My problem is with the touch-pad. Clicking on most of the things with it (left or right) turn simply on the element, but it does not open the item. For example, the cross that appears in the top right, to a screen, to cancel this screen does not when you click on it. I have to touch it with my finger so he could work (the laptop's touch). A lot of hypertext links do not open when you click on it, but their contact works. The Start button at the bottom left does not open when you click on it, but it's when they are affected.
Clicking is sometimes more convenient than touch, so I would if the issue is resolved.
Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!
I read your post on the issue of the TouchPad and wanted to help you!
Please consult the following document and let me know how it goes:
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Original title: computer laptop sony waio
I am facing some kind of strange problem. I have a sony waio laptop with a processor atom and starters window 7. While he was working on a system touch pad (Synaptics) stop working. either I stop systems. Now a days these problem is common. Please help me in this regard.
Please contact Microsoft Community.
It seems that you are facing problems with the Touchpad on the computer. It would be great if you can answer the following questions:
1 have had any changes made on the computer before the show?
2. What is the number of the model of the computer?
Run the hardware and devices Troubleshooter and check if that helps.
See the link to update the drivers for the Touchpad device:
Updated a hardware driver that is not working properly
You can also check out the links and find the computer model number update drivers:
Let us know if it helps. If you have additional questions on the computer, please ask your question about Windows and we will be happy to help you.
My touch pad moves in contrast in VPCEM11FM vaio notebook computer.
I tried to uninstall and reinstall.
I tried update driver.
also, I installed all the drivers from the sony site.
but it moves far reversly.
When I put a mouse, it works fine.
even after I had I formatted, it law reversly...
It is clean of viruses
and thank you
Thank you, Mr.
I installed 2013 SMADAV antivirus, and fortunately it has solved the problem.
It's a small one. And I will try your method again.
So I had this problem with my HP laptop for a while now. My mouse freezes randomly when I use my touch pad, make me have to close my laptop and open it again to my touch pad start labor, it might sometimes take awhile to start to get back to work. Someone please tell me what to do this gets really annoying when I have to keep closing my laptop to get my touchpad to stop the freezing point.
(P.S my mouse works fine when I plug in a mouse, so I know that my touchpad is the promblem here.)
Thank you very much for the product number. I hope you had a good weekend. I included the link to the driver for your TouchPad below. Start by making sure that the original driver is deleted. Go to your device manager and looking for your Synaptics TouchPad or something similar. Right click and uninstall. Then, install the link below. Please, note use this method if you have an external mouse, if you install just the software.
Synaptics TouchPad Driver:
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