HP 14 laptop: there are vertical lines that appear on my monitor HP 14-r024TX

When I opened my laptop, a vertical line has appeared in the centre and disappears in a short time like 5-10 minutes of using the device. The case is repeated for 2 weeks until week 3, there are more lines appeared and does not disappear. I went to my dealer and they said they will send the laptop to the company here in the Philippines. Should I back up my files first before sending it even if just the monitor will be replaced? How long he's going to be fixed? and my unit has a genuine copy of Windows 8?. Also, my unit did not fall to the ground to make. Please help! and I thank you in advance.

Hello

Thanks for coming back!

Ok. In this case backup all your data by copying and pasting on external hard drive and the HP Recovery Manager backup tool & expected repair with HP in your region.

You could also do an entire hard drive / image back to another external drive using the built in Windows 8 Control Panel tool and using third-party tools such as Macrium Reflect free. You will need Windows rescue CD to return after restore everything back to the laptop.

http://www.eightforums.com/tutorials/8956-system-image-create-Windows-8-a.html

http://www.Macrium.com/reflectfree.aspx

Concerning

Visruth

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