HP 15 ab019na: clicking on the touch pad does not work

My laptop newly purchased has just been upgraded to Windows 10. My problem is with the touch-pad. Clicking on most of the things with it (left or right) turn simply on the element, but it does not open the item. For example, the cross that appears in the top right, to a screen, to cancel this screen does not when you click on it. I have to touch it with my finger so he could work (the laptop's touch). A lot of hypertext links do not open when you click on it, but their contact works. The Start button at the bottom left does not open when you click on it, but it's when they are affected.

Clicking is sometimes more convenient than touch, so I would if the issue is resolved.


Hello @Gallant,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!

I read your post on the issue of the TouchPad and wanted to help you!

Please consult the following document and let me know how it goes:

HP Notebook PC - using the touchpad and ClickPad (Windows 10)

Please let me know if this information has been helpful by clicking the thumbs up below.  If this post has solved your problem, then please click accept as a Solution.

Kind regards!

Tags: Notebooks

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