HP 15-an000ni star warsedition: mute buttin light does not light
Hello
the mute button does not seem to be lighting up when I press the button pls could you give me some solutions s has I could try to fix this
Hello
Try the following.
Download Realtek HD Audio Installer on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp73001-73500/sp73189.exe
When finished, press and hold the Windows key and press R
In the run window, type devmgmt.msc and press to enter.
In Device Manager, expand sound, video and game controllers. Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.
When you are finished, download and reinstall the Chipset driver at the following link.
http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72862.exe
When the reinstallation of Chipset is finished, stop the laptop.
Disconnect the power adapter and remove the battery. Press and hold the Power button for 30 seconds. Reinsert the battery and plug in the AC adapter.
Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu. Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER. Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.
When windows has reloaded, open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation. Once this done, reboot the laptop and let windows load completely for a few minutes before checking.
Kind regards
DP - K
Tags: Notebooks
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Download Realtek HD Audio Installer on the link below and save it in your downloads folder.
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When finished, press and hold the Windows key and press R
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Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu. Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER. Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.
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In fact, I managed to get the light works again after reinstallation of an audio driver using HP Recovery Manager.
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