HP - 15-ay062nl: paved touch button question

Hello.

I have a problem with my new laptop HP - 15-ay062nl, running Windows 10 Version 1511.

The left touchpad button has a strange reaction to pressure, which leads to hard daily use.

When you press on normally (I mean: like any other button of touchpad, including the right of the laptop even button) it does not work, it works when a small extra-pression is given. The right button works normally instead.

I'm afraid of damaging by pressing too hard several times under normal usage conditions.

I think it's a hardware problem (maybe a Touch/cover mounting problem), as I tried to invert function buttons setting without change on its pressure sensitivity. I have not found a way of setting sensitivity of the button.

Did anyone experience the same problem?

Thank you.

@Roberto8, thanks for the reply.

As you mentioned that you updated all the drivers and the problem persists.

It is good to know that you have sent the laptop at home.

I'll watch for your reply.

Nice day! See you soon!

Tags: Notebooks

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