HP 15 D050SM, Win7 64 bit, Bluetooth missing

Hello

I installed Win7 64-bit in the brand new laptop HP 15 D050SM who came without any driver.

Pilots were mostly found at http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=6786...  and they are installed successfully.

The only factor that is missing is the Bluetooth driver, and the driver Qualcomm Atheros QCA9000 series Bluetooth 4.0 + HS Driver for Microsoft Windows , I downloaded from the webpage mentioned above, does not work. During installation it says that the device is unplugged and that the installation cannot be completed successfully.

What can we do?

Kind regards

Dean

Thank you very much for the information. Please try Ralink Driver of Bluetooth software from the following link:

FTP://ftp.HP.com/pub/SoftPaq/sp59501-60000/sp59632.exe

Tags: Notebooks

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