HP 15-g039wm Notebook PC (ENERGY: does not function keys)

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  Thank you!

  > I just bought the L50, but the function button didn't work

  What system do you use or what system was preinstalled on this laptop?
  As far as I know a few L50 - A Satellite Pro have been pre-installed with Win 7 and Win 8 DVD could be found in the package

  The fact is that Win 7 and Win 8 are two different systems and different Toshiba tools are needed to get the FN button work.

  Your comments would be appreciated.

• Wireless Microsoft notebook optical mouse does not work with g42 - 410 us laptop

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  Hi Mary,

  Did you install all the necessary drivers, firmware and/or software Intellisoft of the mouse and then restart?

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  Have you checked the mouse icon in the control panel (after all of the above) to a setting to activate?

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• HP 15 - f014wm Notebook PC: Bluetooth does not

  HP 15-f014wm laptop

  Product # J2X64UA #AB

  Please bare with me because it's a long story.

  When I bought this laptop for over a year (brand new) it had Windows top 8.1.  In July of last year, I've upgraded to Windows 10 (and all that it bugs...) (LOL)!  I lost my Bluetooth function among other function.  Since then, I had reset this computer and upgrade to Windows 10 almost twice the last just a few days.  I had many conversations with Microsoft and HP read all sorts of forums found things that I had to try to solve the problem without success.

  Now come on last lap my Bluetooth icon is back in the notifications, but is not listed in Device Manager or in the settings.  I went to the course on the HP site and got the drivers for Bluetooth (Bluetooth of Ralink MediaTek software most MediaTek Ralink Wireless LAN Adapter).  This software is on my computer at the moment, but it seems just sitting there taking up space.

  After installing the software I've tried hang up of my phone (which is Bluetooth and using a USB sync cable), but it would not pick up my camera for some reason any.

  I hope and pray that I can get information on how to solve this problem!

  Thanks in advance!

  Hello:

  In fact, there is nothing wrong with your PC.

  It never came with built-in bluetooth, that's why it does not work.

  Here is the link to the product for your model specifications page.

  http://support.HP.com/us-en/product/HP-15-F000-notebook-PC-series/7137590/model/7334938/document/c04398713/?SKU=J2X64UA

  If it came with built-in bluetooth, this feature would have been listed with the 802.11b/g/n 1 x 1 wireless WLAN connectivity Specifications.

  The parts for your mobile list confirms it as it shows, it comes with a Realtek RTL8188EE 802.11bg / n 1 x 1 WiFi adapter.

  http://PartSurfer.HP.com/search.aspx?SearchText=J2X64UA

  It is a single band wireless card that has no network bluetooth chip.

  If you want only the bluetooth, the best thing to do to forge be to buy an external usb bluetooth adapter.

• HP Pavilion Notebook - 15-ab20: HP Pavilion Notebook - 15-ab206no does not start

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  Dagg333

  Hi there @Dagg333,

  I understand the fear because it's only a week.

  As it is so new, there are two options available to you. You could take it back to place of purchase and see if they will allow you to exchange it. Unfortunately I'm not sure if it will work for you because it depends on where you bought it, return policies are all different.

  If this does not please use the following link to create yourself a file number, please contact us:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  They will be happy to help you immediately.

• Microsoft Notebook Mouse 5000 does not work and disappear after about 30 seconds of devices

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  Hi Ian,

  Here are a few troubleshooting steps that you can try to solve this problem.

   

  Method 1: Run the corner hardware store and check.

  Consult the following link:
  

  http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

  If the method above does not work, proceed to the next method.

  Method 2: We will completely remove the mouse and reconfigure.
  Connect a Bluetooth device that are neither require a TRANSCEIVER

  http://support.Microsoft.com/kb/952818

  If you have additional problems, please reply to this post and we will be happy to help you further.

• Microsoft bluetooth notebook 5000 mouse does not

  Original title: Microsoft bluetooth notebook 5000 Mouse-mouse

  Microsoft Bluetooth Notebook 5000 mouse installed easily.  It stopped working a few days later.  Then it started to work again a few hours later.  It stops in the middle of a session, or when the computer is idle.  I have a Dell Vostro with Windows 7, a few months older. I tried several solutions found online but none so to work.  As I said, he stops spontaneously and spontaneously starts again.  Right now it does not work.

  Hello

  1. you receive an error message?

  2 have you made changes on the computer before this problem?

  Method 1:

  You can run the fix - it mentioned in the following link.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  You can consult the following links.

  Troubleshoot a wireless mouse that does not correctly

  http://support.Microsoft.com/kb/321122

  Troubleshooting Wireless and Bluetooth problems

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

  Method 3:

  You can consult the following links.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  http://www.Microsoft.com/hardware/en-us/support/troubleshooting

  See also:

  http://www.Microsoft.com/hardware/en-us/d/Bluetooth-Notebook-Mouse-5000

  http://support.Microsoft.com/kb/811798

  http://social.technet.Microsoft.com/forums/en-za/w7itprohardware/thread/7d77d07b-0af0-4aca-aba8-2a0d5429fe3a

• HP 15-g011nr Notebook PC: laptop does not start. Blue screen then reset

  Hello. I am trying to help a friend fix his laptop. for some reason, when starting normally, it will start with a black screen for a good few minutes or so the HP logo will appear with the circles spinning or waiting. After that what seems to be a good 5 minutes it will blue screen. the error reads something like "error loading operating system" or something, but I can't read it because it appears for one second before the reset and start the process again.

  I discovered that pressing ESC over and over to the right as I turn it on it will give me options to restore the system and devices to boot, but it does not help much at all. I try to use the CD of windows on it and it does nothing, I even tried to use the CD via a bootable flash drive and nothing. of course, it will say usb IS bootable but when I select it it gives me the HP loading screen and then a black screen. I even tried to wait an hour to see if it is just loading, but nothing.
  
  If anyone has had this problem with this laptop and if so do you know if there is a way to fix it? Thanks in advance.

  HI @Rabidmedia,

  Your mistake is to your computer laptop 15-g011nr HP it's a quick drive Test failure 1. The error indicates that your hard drive is defective and must be replaced.

  Here a link to your service manual page 49 for number of replacement and how.

  I hope it helps.

  Thank you.

• HP envy dv7 notebook pc keyboard does not work

  I tried to restart the computer so that undo the battery. I even tried to do a system restore and nothing is that the keyboard works. The touchpad does not either unless you plug a mouse into the usb port. I have to use the on-screen keyboard to type the password and then it disappears. Please help it is very frustrating...

  Thank you

  Hello

  Maybe it's a hardware problem, but it is always worth trying the following.

  Shut down the laptop, unplug the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Tap away at the button esc you start the laptop to see if it will launch the Start Menu.  If this is the case, select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Kind regards

  DP - K

• HP Pavilion notebook dx6500 webcam does not say should be used in another program.

  Original title: web cam a malfunction.

  I have a pavillion dx6500 laptop with a webcam integrated.  When I go on Windows live messenger or Skype, she said that my webcam does not work and should be used in another program.  Does anyone know a simple solution?  It's frustrating.  Thank you.

  Hi judyhawthorne,

  1 how long have you been faced with this problem?

  2. have you done any hardware changes or software on your computer before this problem?

  3. what operating system is installed on your computer?

  You can set up your computer in a clean boot state, and check if the problem persists. It will start Windows 7 by using a minimal set of drivers and startup programs and helps eliminate software conflicts.

  The following link has steps showing how to perform the clean boot: http://support.microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual according to step 7 of the article: how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7: http://support.microsoft.com/kb/929135

  Reference: Using the Webcam with the Internet e-mail software

  Free chat: use instant messaging and webcam to stay in touch

  Hope the helps of information.

• HP 15 Notebook: Mute light does not turn off!

  Hey so been having this problem with my light on the button mute. It does not turn off. I checked to see if the volume works and it makes. Mute works but the light just stays on. Help!

  Hello

  Try the following.

  Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72968.exe

  When finished, press and hold the Windows key and press R

  In the run window, type devmgmt.msc and press to enter.

  In Device Manager, expand sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72183.exe

  When the reinstallation of Chipset is finished, stop the laptop.

  Disconnect the power adapter and remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  When windows has reloaded, open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  Once this done, reboot the laptop and let windows load completely for a few minutes before checking.

  Kind regards

  DP - K

• I have a Pavilion dv7t entertainment notebook. Bluetooth does not work on startup.

  Most of the time when I put on the Bluetooth does not start. I know when he failed, because my mouse does not work. When this happens I open "devices and printers" in the control panel and the device Bluetooth showing will be the laptop itself. Now, I know I have to do a restart because the Bluetooth icon appear not in the tab "icons". If I restart normally, I can then use my Bluetooth mouse and all my Bluetooth devices will be show in devices and printers. I tried updating the driver and even roll back the driver. The last 3 days this problem has been more frequent. This morning I had to reboot 4 times to get the Bluetooth to work.

  Hello @wandrews1944 ,

  Welcome to the HP Forums!

  I see that the Bluetooth service does not automatically start your laptop.

  It would be really useful to know which product and the operating system you are using.

  For more information on the search for your model and product numbers, click here: How can I find my model number or product number?
  What version of Windows you are using, click here: Windows operating system am I running?

  You can also try to control services on the laptop to make sure that the Bluetooth Support Service (or bthserv) is configured to start automatically, instead of manual. Start (Trigger) manual will try to detect Bluetooth devices before turning on, to prevent the service from running when it is not needed. This does not always work perfectly so if you use Bluetooth we will set it to automatic instead.

  To change Windows services:

  1. Press the Windows key + R to open the run window.
  2. Type services.msc and click OK to open the Services window.
  3. In the list of services find Bluetooth Support Service (or bthserv).
  4. Right-click on it and choose Properties.
  5. On the general tab set the drop-down list Startup type to Automatic.
  6. Click the log .
  7. Check the circle Local System account .
  8. Click OK to close the window
  9. Reboot and test.

  If it still does not respond, you may need to try automatic (delayed start) to give the system more startup time before searching for Bluetooth devices.

  Let me know if that helps!

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