HP 15 laptop: by default windows recovery does not work after windows formatting
I had windows installed 8.1 in my computer. It has updated to windows 10 and I started facing problems with the drivers and software.
I formatted the windows partition and installed the trial version of windows 7 64-bit. Now I want to restore to windows 8.1, but the option does not come when I press f11 and go to the Recovery Manager in the start menu. "Restore to factory settings" option has disappeared and I can't select it more.
I have not formatted the recovery and reserve system partitions and only formatted the partition where previous windows has been installed (C.) When I run the Disk Manager, it shows that the system and recovery reserve partitions, although I can not open any of them.
Please help me. How to recover my windows by default?
Hello
After playing with 10 Windows Windows 7, then the tool HP is useless now. Probably you did not a game/recovery media so you need to contact HP to order a new set
In the United States:
http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1
other countries:
http://welcome.HP.com/country/W1/en/contact_us.html
Good luck.
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