HP 15: New 15-inch laptop screen is begging to fail
I love the performance of my laptop HP 15 of 4 months with the warning that as of today, all of a sudden, I noticed that the top 2 inches of the screen from left to right, are "spotted" with marble whitish discoloration, opaque to scratches and swirls.
The machine is in my air-conditioned office, never fall, abused or even moved. There is no moisture problem, which I mention because after inspection, discoloration looks as if it might be a moisture problem (actually, I grasp at straws here trying to make sense).
Since it is a relatively new machine, instead of hurt for hours to fix yourself, why not just let HP repair at our expense!
You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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I got my Satellite for nearly a year, and in recent weeks, the screen has been compromised. Turquoise/Blue thin line across something are white or tinted white. I hope it's nothing related to the virus, as I installed McAffee.
Any ideas what this could be? Is this a known issue?
According to your description, a thin line appears on the screen. Right?
Well, I doubt that this issue has something to do with the software or virus
It seems that the problem of material: I m thinking display or graphics card problem.
Connect an external monitor to the computer and check if the same think that the line would be available on the 2nd monitor.
If this will not appear on the external monitor then it would mean that only the internal display is affected.
Hello, I've had my laptop for about 3 months now and a crack appeared on the upper left corner of my screen. I didn't drop and kept in good condition find someday with a large crack. The screen went completely whiteand I need to reboot just to use. It is of my pass to do their homework so I'm very worried. Reading this thread seems to indicate a harware error. Can someone help me please, I love the computer, but it is a problem. I really care about this computer and I csnt use it with the screen like this. Is it possible that I can replace the screen. Help me.
Well, it's probably the laptop screen most common simple done. It's a 1366 x 768 15.6-inch LED Brightview Panel HP 689690-001 part number
You just need a small Phillips screwdriver and a device of type flat spatula to lift and remove the plastic covers without scratching.
Here is the screen on eBay US:
$55,49 shipped on the low end.
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Help, half my laptop screen went pink and white! This means a new screen is necessary - its only 3 months.
He began to blink, but is now permanently rose/stripey.
Please don t waste your time here and contact the nearest Toshiba authorized service provider as soon as possible and let them repair your laptop.
The guarantee is valid and repair will be free.
Laptop screen has just started to go black when I need to plug the power adapter to recharge, if I get screen back to normal. I have not downloaded anything new recently. I have download the free 10 Windows but that was months ago. Any help would be appreciated, but please not too technical as I'm not an expert on computers.
Maybe the powerplan battery is changed or not properly configured. You can see the current powerplan thanks the battery status bar icon.
Please check if the powerplan options are correct.
Brightness updates when it is plugged into the charger OK?
Also: If the screen goes black, can still use you the shortcut keyboard keys to adjust the brightness?
HP Touchsmart TM2-1010ea
Windows 7 64 bit
recently updated to AVG, nothing of other news.
When I use the high-performance GPU the laptop screen going black and white, still functional. When you use two screens, the second screen is in color, while the laptop is in black and white. using the screen of the laptop power saving GPU is again in color.
Welcome to Hp forum. Your question is not in the list. http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=56801&tmp_task=solveCategory&CC=UK&DLC=en&lang=en&LC=en&product=4100044 So, in this case I sujest a restore back to remove what are the mistakes caused by a bad AVG update. GoTo all programs search and type in Recovery Manager click that above and open it. Click Yes (white box) so it apears. Select Microsoft System Restore Click next to three windows now you will see a list of dates, select a date prior to the installation of the update, then click. Let the computer do its restoration. Once done see if your problem is solved, if so try the update again, make you that the update is for 64-bit Windows 7 computers before you download it again. If that happens again once you know what AVG is not compatible for your computer.
Probably you have only received part of the witch update caused this problem due to the disruption of atmospheres. Sometimes this happens. Put day of my HP only made once. I just did a restore back and downloaded the update again and the second time through work. Please click on Bravo if this solves your problem. Thank you frrw.
I lost my laptop screen after trying to set my display properties. I get the Dell logo and Microsoft Windows XP, then a blue black screen... but I can hear loader behind it. What gives?
I lost my laptop screen after trying to set my display properties. I reformatted recently, everything seemed to work, I loaded SP2 who gave me the poor quality screen while trying to fix it. Now, I get the Dell logo and Microsoft Windows XP, then a blue black screen... but I can hear loader behind it. What gives?"Ineedafix" wrote in message News: * e-mail address is removed from the privacy * .com...
I lost my laptop screen after trying to set my display properties. I reformatted recently, everything seemed to work, I loaded SP2 who gave me the poor quality screen while trying to fix it. Now, I get the Dell logo and Microsoft Windows XP, then a blue black screen... but I can hear loader behind it. What gives?Start the computer in safe mode (press F8 continuously immediately after power and don't worry beeps when you press the button) and let it boot without a network. Once there right click on the desktop and then click Properties. Click settings and the value of the monitor mode (640 X 480) VGA or SVGA (800 X 600). Accept the changes and restart the computer. You should have a mediocre screen, but you should see it now. Download and install the appropriate drivers for your video card in the laptop to the web site of the manufacturer of the laptop. Install the drivers and then you should be able to set the display of the laptop to the correct native resolution for your computer monitor (must be in the documentation of the laptop).
The laptop screen has a model of sqiggly, across the entire screen, from top to bottom, making power up power down. Also when the screensaver came him also said he requires a newer video card. Not sure if this is the same problem or separated. I'm downloading all the updates window.
Be the drivers for your video / graphics card are corrupted or graphics cards (onboard) itself is a failure.
You can try to download the latest graphics / video drivers from the website of the manufacturer of the laptop that exact model laptop.
If that does not resolve the problem, I suggest you contact the manufacturer of the laptop for help if it is under warranty.
If it is not under warranty, I would contact a local and good repair shop.
See you soon.
I have a View Sonic LCD 24 inch flat screen and it has a blue tint, how can I solve this problem?
He got this 1 day, or has it just begun?
If it was always this way, it could be a manufacturing defect or your advanced display settings may be incorrect. The latter can be determined according to the settings/Advanced/display/personalization in the control panel settings. See Customization here, it varies depending on the manufacturer, but you focus on controls that adjust color output.
If it has started, then it is possible the monitor had a malfunction. I put another monitor (if available) on the system. If the problem persists, then the fault is in the video card or display drivers. If it disappears, then the monitor can go wrong (you can try to adjust the settings on the screen itself to see if it has no effect). If it turns out to be the graphics card, I would like to firstly download and install a new set of drivers for the graphics card or the manufacturer of the system (the best for download, then uninstall the current set restart and install the new download).
Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org
I have a PC Compaq Presario CQ56-103SG and lately I've been having problems with the computer. When I turn it on the screen is empty, and it seems that it is not open a session in Windows (because when it goes into Windows it usually makes the welcome sound) the Capslock led flashes, the CD player works, the wireless light is red on the left side in one of the USB ports, it has a small light that flickers a bit and then stops after I turned on the computer. The laptop battery works, works of AC adapter (light where the adapter connects to the turns on when I connect it), I tried to do the thing where you remove the battery and unplug the adapter and turn on the So everything works except the screen is blank, I connected another monitor to see if it's the GPU that is bad or my laptop , but my other computer monitor detects all which leads me to believe that it is not my laptop screen, but something else. The other thing here is good that sometimes when I turn on the laptop, the screen and everything is going as usual (the orange screen with the COMPAQ logo rises, the Windows logo, etc...) but when I turn off and then try to come back again, the screen is blank, and I turn it on and the several times until the computer decides to work normally. At the moment I'm in my CQ56 - 103SG Notebook PC and I have not really done anything for her, and I afraid to disable it again because I feel like it does not want to work more (especially since my warranty has expired), another thing I have, is when the computer detects a new USB, my printer, or my hard drive it makes the usual "noise detection. , but the screen goes black and it won't return to normal until I move my finger across the touchpad (sometimes it darkens again and I have my finger on the touch pad several times and finally when it detects any that it detects a stop). So yes any ideas what this could be?
Welcome to the HP community! I'll be happy to help you with your laptop problems. When the caps lock blinked you remember how many times she flashed or model? This flashing code will help to indicate what the problem is.
The first thing that I want to take a look to reinstall drivers but I need to know what is your operating system .
I have a new computer toshiba laptop satellite with windows 8. It starts to turn on everytime I open the lid. How to disable this option? I want to press the button to turn on the laptop, not just open the lid? Thank you
Try to go into the Panel... Power options, and then select "Change Plan settings".
Now, select 'Change Advanced Power Settings'... on the screen that opens, you will see a menu with different options, which is "Power button and lid"
My laptop screen goes black after a minute, even if I put power to never the brightness options and it stop after ten minutes
Try to run the electrical troubleshooting utility and check.
Troubleshooting of power allows to solve any problem with the computer's power settings.
a. press the w key and Windows and type troubleshooting.
b. press ENTER.
c. click Show on the left panel.
d. click Power.
e. click Next and follow the on-screen instructions to solve the problem using the troubleshooting of power utility.
Also, try to create a new power plan and check if it makes a difference.
Hope this information is useful. If you have any questions, please let us know.
How can I record a quality online on my
iMac 27-inch with screen Retina 5 K?
So from what I can tell the model have built in analog audio input, you would probably need some kind of third-party USB audio interface. You may be able to record in mono with a suitable adapter because the port is apparently compatible with Apple headphones for example.
My laptop screen keeps going blank. and sometimes I'm in the middle of something. the laptop keeps runing like nothing happened.
It seems that you have a unwanted material. You can contact HP telephone Support, for additional options. Please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
I hope this helps.
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I have a probook 455 and I wanted to know is there any screen full hd or hd + corresponding to this model?
I think my lcd is like this:
http://www.LaptopScreen.com/English/model/HP-Compaq/ProBook~455~G1 ~ (F2P93UT).
and I read this link:
I want to know if other hp LCDs or other brands can be used? Help me if you know the full hd or hd + lcd model.
in fact, I am not satisfied with contrast of 455
Yes and no.
Not as long as the computer and the components are designed to best suite with eachother. So manufacturers will not support using incompatible parts if custamization is accepted.
Yes because there are technicians who can mix and match components but the combination must look and regular maintenance. I would not advise this as it can be found in failutes and questions.
Workaround would be to buy a monitor (ecternal) HD and plug it in. There are n number of options in the HD monitor of your choice.
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