HP 15 Notebook PC L3Q92EA #ABU: HP Pavilion, 8.1 Win "Please wait" when the unlock screen saver

Just bought an HP 15 Win8.1 running laptop.  I think it's a huge pain to use.  Once the screen lock is committed, it takes forever to get the login screen to appear.

I move the mouse or press a key to get the screen to go back, but I see is the screen "Please wait" for more than a minute then a background appears.  Click the mouse and I have one more minute of "Please wait" before the logon screen appears.

Can anyone help, until the laptop goes through the window?

Hello

Thanks for posting your concern on the Forums for Support and sorry about the problem you are having. I went through your post and it sounds like I should be able to help with the problem.

I suggest you perform the test (Test of the HARD disk) on the computer. Follow the steps below-

  • Switch off the appliance.
  • To turn back press the power button and as soon as you release, keep pressing the "ESC" key, unless a screen comes up, you might want to wait a minute while tapping the button.
  • In the start menu, choose F2 - System Diagnostics.
  • HDD test would be under the Test component. (usually, it is recommended to test rapid and wide, but for now because the PC is new I rather suggest you simply run the Quick Test).
  • After you choose the Quick Test, click on run once.

If he succeeds, you can proceed with the recovery, part if she fails to give a call to tech support at the number mentioned below, since the unit is under warranty, you should be able to get help to get the drive replaced.

On the recovery procedure, its complete restoration of unit settings factory which means that the data on the computer is cleared and with it, the software that can be installed on it. Please follow the steps below to perform recovery-

  • Switch off the appliance.
  • To turn back press the power button and as soon as you release, keep pressing the "ESC" key, unless a screen comes up, you might want to wait a minute while tapping the button.
  • In the start menu, choose F11 - system recovery.
  • On the next page of options, you can choose - "troubleshooting." (If it is a unit of windows 8, or you can skip this step)
  • On the next page, you will need to choose "Recovery Manager". (If it is a unit of windows 8, or you can skip this step)
  • On the next page in the first column, under "I need help immediately", you must choose "Reduced Image Recovery"
    • Now, here, you can get an option to backup your files, because it would be an option to say - recover after saving files or recover without backup of data.
    • You will need to insert the disc followed the screen - instructions here on and unit should be returned to its original state.

Now if you need help email us back or call HP SUPPORT @ 1-800-474-6836 [24/7 SUPPORT].

Although I work for HP, but I am personally.

Please click "Accept as Solution" If you feel my post solved your problem, it will help others find the solution. Click on the 'Bravo Thumbs Up' on the left to say 'Thank you' for helping!

Concerning

Aks3621

Tags: Notebooks

Similar Questions

  • HP Pavilion 2016tx g6: laptop computer stuck on the home screen

    Today, I installed Windows 8.1 pro oem activated in my hp laptop. After completing the configuration of my began laptop freeze. I didn't install all alone application.laptop escalates much too and the fan runs faster than usual. Its very difficult to handle the laptop in such a condition. Please help me

    Thanks in advance

    Hi @basilutd ,

    Thank you for your query.

    I understand that after the upgrade of your laptop for Windows 8.1 pro your laptop is overheating.

    When I checked the driver page for your laptop on Windows 7 there are two bios updates.  Haves you updated the bios.

    Here is a link to the drivers and software Notebook Pavilion g6-2016tx where you can get them.

    HP Notebook PC - updated BIOS

    As an update of the bios has a potential to cause damage, I suggest to contact HP support by using this procedure.

    Here is a link to HP desktop computers and laptops - troubleshooting an overheating and Auto Shutdown problem which can also help.

    Please make sure that you have installed all updates recommended for your laptop driver and did all your Windows updates.

    Good luck!

  • Pavilion 17-f113dx: Internet becomes slow when the charger is unplugged

    Hi all

    I have a problem with Internet on my computer whenever I unplug the charger internet connection goes down, I need to plug back in so I can use internet properly. The question began only a few days when windows update prompted me to install the new drivers wifi. My laptop is a HP Pavilion f113dx 17.

    Hope someone can help, thank you. Nice day.

    @Albie08

    Welcome to the Community Forum of HP.

    It's unfortunate - both drivers Wireless illustrated the State of your laptop Driver Support page specfically this version should improve (and certainly not degrade) performance.

    Ideas

    ---------------------------------------------------------------------------------

    Assuming that you have chosen to create a Restore Point before you make these changes to your computer, you can easily "pass in time" from before the last set of updates have been installed.

    Using Microsoft System Restore (Windows 8)

    ---------------------------------------------------------------------------------

    Use your Recovery Manager to install the original Wireless driver that was preinstalled on your computer, while he was 'new ':

    This document explains how to reinstall hardware drivers and software that were originally installed on the computer at the factory.

    Using Recovery Manager to restore the software and drivers (Windows 8)

    ---------------------------------------------------------------------------------

    Boost the signal on your network wireless when running on the battery.

    See

    Parameters to improve wireless connectivity

    Section:

    Laptop wireless hesitates or does not work when executing a stack

    ---------------------------------------------------------------------------------

    For later - you must let not updates sneak up on you - or allow automatic updates to update the system without having you the time to decide whether it is convenient or critical the right time for this task.

    Updates - when and how

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' Kudos on this post.

    Click on accept as Solution when my answer provides a fix or a workaround!

  • Power HP Pavilion g7-1310us ca not detected when the battery is installed.

    OS: Windows 7 64-bit Ultimate.

    When AC and battery power available, the laptop wants to run on battery. Test the battery with AC plugged ends upward with a message similar to "the battery is OK, but the test did not complete because AC is not plugged.

    When the battery is removed, the laptop works fine on AC.

    Unplugged AC and battery, power button that is held for a minute, reconnected battery and HQ - the problem persists. Tried removing / reinstalling compatible Microsoft ACPI control method battery driver - did not help either.

    The laptop runs all the BIOS the most recent and the software updates that have been available through HP software support support.

    Center of Service HP solved the problem by replacing the AC adapter

  • HP 15-g019wm Notebook PC: computer laptop Hp 15 is stuck on please hold start after downloading software hp

    I installed a bunch of hp updates based on research in this Web site:http://support.hp.com/us-en/product/HP-15-g000-Notebook-PC-series/6545564/model/6761879/drivers?lang...

    I followed the steps and then I headed to a page showing all areas BIOS chipset graphics driver realtek wifi card, etc... I installed all those who had support for my pc, including the chipset intel one. I installed them according to recent date from 18 to 26 September... I was low on battery then he died and I plugged it in later and restart.

    It will show screen hp, then my screen color of time and date then it will go to the black screen after destop seen with colors.

    Now, it is showing black screen please wait, then it stops for a few sceonds it will alternate blue and black whille sreen say please wait.it say please wait on the blue screen, then switch to black (nothing about this) and repeat.

    I can't access in the machine or in the connection section, I can however Boot Manager access. Need instructions.

    Please note when I bought this machine from Wal-Mart, I had no cd with it.

    I'm hoping to play and learn the bootmanager. Anyone know what I would do in the bootmanager?

    Hello @me-262.

    Welcome to the Forums of HP Support!

    I read your post on the laptop won't start does not and wanted to help you!

    Try to review the documents to see if you can get the rear system works again:

    HP computers - screen will Flash between a blank blue screen with a task bar and a desktop on startup (Windows 8) screen

    Computers laptops HP - computer won't start (Windows 8)

    If this does not help, then you can consider to perform a System Recovery, to put the laptop to its factory settings.  Please let me know how it goes.

    Please let me know if this information has been helpful by clicking the thumbs up below.  If this post has solved your problem, then please click accept as a Solution.

    Have a great day!

  • HP MS235 pavilion in a single reboot after the start screen guard

    Hi all.

    can anyone help wih this problem I have with my computer hp pavilion MS235 that keeps just reboot after the splash screen.

    What happens is that the system began to hang at start up. It would take about an hour to get to the Welcome screen. could not do anything even not to make a recovery, so I put the drive in another machine and he made a new installation. but since then it just keeps restarting to the start screen. I ran all kinds chech af, but nothing works.  I'm on win 7 x 64.

    Please can someone help! Thank you.

    Concerning

    Dave.

    Start at this page: http://support.hp.com/us-en/document/bph07143

    Or here: http://www.computersurgeons.com/SearchProducts.aspx?sbt=pavilion%20MS235&bkm=Results#Results

  • HP Pavilion Notebook - 15-ab29: pilot crashing display IGFX - what is HP finally updated the driver?

    I have a signature edition HP Pavilion Notebook - 15-ab29, who is 5 months old and from the beginning the IGFX display driver has been crashing. The problem occurs on different sites and sometimes when running some software.

    I have updated all drivers for those newer, updated Windows 10 and it still crashes. When HP finds a solution to this problem and updated the display driver?

    Thank you

    Dan

    Hi @Enjosh,

    Thanks for the reply!

    I understand that you may have already updated all the drivers. You can always check if the BIOS (F.78 Rev.A) sp75294.exe, driver chipset (10.1.1.9 Rev.A) sp72862.exeand the graphic driver (15.200.1045.0 Rev.B sp71980.exe ) AMD or Intel (20.19.15.4360 Rev.A) sp74697.exe are the same as shown on the link of (touch) http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-ab200-Notebook-PC-series-/8502667/mod ele/9193004.

    If all the drivers are up to date, and the problem persists, please use the following link http://www.hp.com/contacthp to create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get contact information for your region.

    If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations. If it helps you to find a solution, please click the button "I accept as Solution" down below in this message.

    Let me know if you need more assistance.

    Kind regards

  • 115 - p189na vs 15-p189sa? : Pavilion 15-p189na Notebook vs laptop 15-p189sa Pavilion

    What is the difference between HP Pavilion Notebook 15 - p189na and HP Pavilion 15 - computer p189sa laptop?

    Hi John

    Because I do not work for HP, I can't help you more. I am a volunteer invest my time to help those who are in need of technical assistance in computer science.

    Other than that I proposed in my previous posts, I have no other suggestions. I'm not your country, so I don't know what is the commerce act description you are referring.

    I already asked HP to help you further. Please check your Inbox.

    Concerning

    Visruth

  • HP Pavilion M6R61EA #ABU: HP Pavilion connection to external monitor

    I want to display photos from my computer on my TV.  The TV came while the HP Pavilion Notebook only has a HDMI RGB connector.  I bought a cable to connect the two.

    The TV screen works perfectly for 20-30 seconds and then there are the red lines on the screen and then the TV turns off.  I have used all the different options of F4, restarted connected to the TV but there is always the same.

    Can you please advise as I want to use the TV for a family reunion.

    Thank you, Duncan

    Dear ban Hien

    SOLVED!

    I went back to the store and bought the more expensive DAIYO cable that says "plug & play.  No drivers required.

    Thanks for the help!  Background - you get what you pay for.

    Thank you, Duncan

  • Problems after "WinFlash BIOS (for notebooks with Intel processors)" HP Pavilion dv6-1129tx

    Evening ladies and gentlemen.

    I installed an update for my HP Pavilion dv6-1129tx Entertainment Notebook PC today (see details below). Against my better judgment I thought having the latest version of the BIOS might be a good idea, even if my laptop worked fine as-is.

    After update BIOS F.24 I now have the following questions:

    (1) when the display on the laptop turns off due to being slowed down 20 minutes, he don't come back now. If I press any key to wake up, he will the internal speaker beep. As soon as I press power it turns directly to the output instantly.

    (2) I can restart is no longer. The portable computer shuts down normally, but when he tries to go back on it starts, but windows is not loaded and it just hangs. I have to turn off by pressing the power button, then turn it back on.

    I installed it just this afternoon and I am posting this a few hours later, so I don't have time to notice other problems of performance after the update.

    Long story short, does anyone know or have the original BIOS for my laptop (sp43821)? Or has someone at - it had the same problem and found a solution?

    Thanks in advance.

    "See below for details of the ' RECOMMENDED UPDATE (ARGH)"

    TITLE: WinFlash for HP Notebook System BIOS (for notebooks with Intel
    Processors)

    VERSION: F.24 REV: A
    DESCRIPTION:
    This package contains the WinFlash utility and an image of the system BIOS for the
    supported operating systems and laptop models. The WinFlash utility is
    used to locally Flash the BIOS system (ROM) on laptops running in a
    The Microsoft Windows Vista operating system environment.

    PURPOSE: recommended
    SoftPaq NUMBER: sp44138
    REPLACES: sp43821
    ENTRY INTO force: 3 July 2009
    CATEGORY: BIOS
    SSM SUPPORTED: YES

    PRODUCT TYPE (S):
    Laptops

    MODEL OF PRODUCT MATERIAL (S):
    HP Pavilion dv6 Notebook PC Series
    HP Pavilion dv7 Notebook PC Series

    OPERATING SYSTEM (S):
    FreeDOS
    Microsoft Windows Vista Home Basic 32 Edition
    Microsoft Windows Vista Home Premium 32 Edition
    Microsoft Windows Vista Enterprise edition 32
    Microsoft Windows Vista Ultimate 32 Edition
    Microsoft Windows Vista Home Basic 64 edition
    Microsoft Windows Vista Home Premium 64 edition
    Microsoft Windows Vista Business 64 Edition
    Microsoft Windows Vista Ultimate 64 edition

    LANGUAGE (S):
    Global

    IMPROVEMENTS:
    -Updates the Winflash utility for what he re-system if a BIOS flash update
    fails.

    HOW TO USE:
    1. download the file by clicking on the button 'Download' or 'Get software' and
    Save the file to a folder on your hard drive (note the folder where)
    the downloaded file is saved).

    2. double-click the downloaded file and follow the on-screen instructions.

    Copyright (c) 2009 Hewlett-Packard Development Company, L.P.

    ERICO wrote:

    Hi, read this and try the procedure if you're prepared to do. You assume all risks, as you did when you flashed the BIOS.

    Be informed that This is an advanced repair technique. You must follow the procedure in full , if you want to have a chance of success.

    Bravo! to CherylG to find great.

    Kind regards

    ERICO

    Published by erico on 21/08/2009 16:19
  • Pavilion G6 2320er (d2y76ea): I need all the drivers on Pavilion G6 2320er for windows 10 x 64.

    I perform a clean installation of windows 10 x 64! I need all drivers, were I can find this: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5330578/model/5347... drivers for Windows 10 x 64? Help my please find all the drivers.

    Serial number: (deleted content) & D2Y76EA #ACB

    I have a kit recovery disk and I can roll back, but I want windows 10. I try to search for the latest drivers from the http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/search/ site and install it, works very well. Problem solved.

  • HP Pavilion P6-2496ea: Pc does not start, no startup screen is

    Hello
    I have a HP Pavilion with D7B29EA #ABU product number and model number P6-2496ea.

    I tried to run a repair on a HARD disk that was connected externally, it was taking too long so I cancelled the process and rebooted my PC.

    The reboot took much too long, so I forced shut down the system. Then I tried to turn on my PC, but it does not reach the power upward.

    When I tried to turn on my PC, I noticed the following:
    -no screen, just a screen black (I tried different video output on the PC, but with the same result, no video)
    -LED 'on' which starts as amber and then turns to blue flashes only on amber.
    -by turning the HARD drive and the fans are running.

    I tried to reset the BIOS to factory settings, but not joy.

    Any help will be greatly appreciated.

    Hi all

    After some research, I came to a conclusion that the above symptoms were caused due to a corrupt BIOS.

    I run a BIOS reset procedure several times but only started to notice results after 24 hours a BIOS reset.

    Reset method for those who do not know the BIOS, please see the steps below:

    1 turn off the machine.

    2 - remove all the USB connections of the machine (the keyaboard dongle and mouse apartment)

    3 - Unplug the power to the system.

    4 - with the cable disconnected, amd press hold the power button on your machine for 3-5 seconds.

    5 - Remove the battery from the motherboard BIOS.

    6. remove the jumper from pins 1-2 amd put on pins 3-5 (for HP Pavilion p6-2496ea, for other models please refer to the manual of the motherboard).

    7. usually you leave the machine in this State for 15-20 minutes and then follow the rest of the instructions. If a reset of 20 minutes work try a reset 8 or 24 hours (leaving the machine with the reset jumper on).

    8 - Mount the batery.

    9. remove the jumper to reset the pins and fit the default PIN, 1-2.

    10-card sector in the system.

    11. turn on the machine, you should have a boot system.

    I hope the above helps you guys, it certainly worked train me.

    Good luck.

  • HP Pavilion ZV5000: mechanical problem laptop on my Pavilion - the screen when the lifting will not stay up by itself.

    When you lift the screen on my HP Pavilion ZV5000 laptop, is no longer stand on its own.  It used to be very tight and stand on its own.  I was wondering if there is a way to fix the clamp again.  I don't see any way to adapt it.  Need help!

    Mikie69

    Hi there @mikie69

    I understand that you are looking for a method adjust the laptop lid to be tighter. I'm happy to help you with this.

    As it is an older model, it is not very likely that spare parts are more readily available, but I still think you might find this operating manual.

    HP Pavilion zx5000 Notebook PC, HP Pavilion zv5000 PC notebook, Compaq Presario R3000 Notebook PC, HP Compaq nx9100 Notebook PC - Maintenance and Service of Guide

    Page 146 of 272 in the manual, you will find instructions on how to replace the entire screen. If you use that you can find a way to adjust the hinges to make what you need. Just be careful, because as I mentioned before, if something is broken, pieces will probably not an option, although, if necessary, you can try the parts store.

    HP Notebook PC - HP certified spare parts order

    I hope this helps.

  • P158sa Pavilion: Pavilion of the p158sa screen replacement

    Hello, I was wondering if I could pass the current screen of 1366 x 768 to a 1920 x 1080 in my hp laptop I have included the the model number of the screen I watched and it was in the pdf file of repair on the Web page of model, I'm looking for in this because I have allot of 3d and after effects editing work and need a lot of work space.

    Hi there @Nathan_Huck

    Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

    I understand that you request it possible to upgrade the display of your laptop to another of the HP Pavilion 17 Notebook PC HP Pavilion 15 Notebook PC - Maintenance and Service of Guide

    I reproduced the list of screens compatible/taken in charge for 15-inch screens, and the one you mention is there, so yes it is an available option.

    15.6 LED BrightView HD HD WLED SVA SVA flat screen available for Windows 8.1 (including screws) 762513-001
    15.6 AG WLED HD touchscreen with bezel (including screws) 764622-001
    15.6 AG WLED full HD SVA (including screws) 764623-001
    15.6 AG WLED full HD touchscreen with bezel (including screws) flat display panel 766687-001

    If you want to continue that, then you can our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  • Pavilion Media Center does not restart after the full system recovery. get the error code 0 x 4001100200001005

    Pavilion Media Center does not restart after the full system recovery. created recovery disks when purchased new. get the error code 0 x 4001100200001005

    Original title: recovery problem

    Hello

    According to the HP Support Forums, this error may be to do with the hard or for other reasons.

    You never have it replaced with a no HP bought in car?

    Read these threads HP on your error code:

    http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/recovery-disk-error-0x400110020000-1005/TD-p/22936

    http://h30434.www3.HP.com/T5/desktop-recovery-reply-only/trying-to-recover-an-old-PC-error-code/TD-p/964509

    If the original hard drive, press F11 at startup to start the process of recovery partition HP, did you recovery disks of.

    See you soon...

Maybe you are looking for