HP 15 Notebook PC: RTL8723BE/RTL8188ee from Realtek 802.11b/g/n wireless LAN Drivers question

Good evening

Twice now, I tried to update my Reltek drivers of local wireless network and the two times once installed and restart over, I can't connect to my wifi.  In order to fix this, I had to reset my laptop to an earlier time before downloading.

Can you help me? Would affect the lack of drivers updated my ablity for videos?

Robyn

Hi there @LuvGSPointers,

Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that you have tried to update your drivers Realtek WLAN and them twice you were not able to connect to the Internet. I'd be more than happy to help conservation of WiFi on your laptop from HP 15.

Do you get any error messages?

How are you up-to-date drivers?

Have you tried to connect by Ethernet?

Which connects very well?

Is there a red X on the network adapter in Device Manager?

You have uninstalled the driver in Device Manager?

If this isn't the case, please try the following:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right-click on the adapter from Realtek.
  • Click on uninstall.
  • Restart the laptop twice.
  • Reinstall the driver.

You could also update the driver software in the same way:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right click on the Realtek network adapter.
  • Click on update driver software
  • Reboot the laptop.

Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems and please include your model number (How can I find my model number or product number?).

Thank you!

Tags: Notebooks

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