HP 15-p215nl: license number 8 lost microsoft
Hello
I lost accidentally all the documentation of the laptop. But he broke the hard drive, I need to replace and I was wondering if you could go back to the key number of Microsoft licensed by the serial number of the laptop?
Thank you
You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers
Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update". If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.
Or, if you prefer, you can do the same by contacting HP Customer Service:
If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/
Don't forget to read through the material in the linked thread before attempting the recovery: http://support.hp.com/us-en/document/c00707939
Good luck
I'm a volunteer and I do not work for, or represent, HP.
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