HP 15 r-045tx: problem with audio driver of hp r045tx

Hi people,

I am facing problems using Skype video call feature as it also appears with a message "problem with recording devce" or a "problem with the playback device. and secondly, I also used audition Adobe and in that also, I faced the problems with the audio driver.

and every time this problem occurs that the speaker in the lower right corner icon displays a message "the audio service is not running" and solves the problem at the opening of the troubleshooter, but even once, when I use Skype it reappears.

I have this major problem. can someone help me please?

Hi there @shivam17,

Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

I understand that you have a problem with your audio files on your system when using Skype. I'm happy to help you with this.

Having other problems with the sound, or did when you try to use Skype?

Here's something I found regarding this issue of support of Skype Forums:

Problem with playback device?  -community.skype.com

More down this page is a post which includes the following which I included verbatim. Give it a try.

1) go to control panel.

(2) place material and audio.

3) click on the sound.

4) click on your speakers by default, then select as "default speakers."

(5), click Properties.

(6) to go to the "Advanced" tab

7) click "Restore Defaults".

Tip: Do not forget to press 'OK '.

You're done with the part of the system!

(1) now go to Skype.

2) go to tools > Options.

3) click Settings Audio.

4) click on the green button with the arrow. If it works, you are finished. Or, click the menu drop down and select your default speakers. If it still does not work, then read on.

5) click 'Show Advanced Options '.

(6) select your speakers by default, and then click on move upward, until it is at the top.

(7) test your speakers!

Tip: Do not forget to save.

Let me know if it works for you.

Tags: Notebooks

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