HP 15-r248nf: hdmi port not recognized on HP laptop after windows 10 update
Need help! My laptop HP HDMI port does not work, apparently, that the HDMI is not recognized after the last windows 10 updated.
Hi Lyn11,
Thank you very much for your quick response. Yes, there are ways to find the product # and the n ° of the device.
- On the desktop, (first screen of windows with all programs closed) Please press this key combination to bring up the system information which will also give the product # of the unit. Please, note it and n ° of the series unit. Don't post not your n ° of set of information on HP forums. Press the fn key (function key) and press "ESC" on the keyboard at the same time to bring up this information.
- You may also locate in the bios. Please turn the unit off. Wait a few seconds and as soon as you put it towards the up keep pressing the "Esc" key immediately, gently several times.
- It will bring up the start menu. Then press the F10 key to go into the bios. The bios will also give the serial number information and product.
- A third way to locate the product # would be to power down the device. Unplug the charger and remove the battery. Then use a flashlight to look inside the compartment to locate the product #.
Please visit these links which may provide more useful information.
I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well. Please keep me in the loop.
Just to say thank youPlease click the ' Thumbs Up 'button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.
Now carefully and have a wonderful week ahead.
Tags: Notebooks
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