HP-15ba000: administrator password forgotten

Hi all!

I just bought a new laptop and set an admin password, but when I tried tk use it the day after I receive a wrong password as an error message. Can I reset the computer? If so, how? Help, please! Thank you

Hello

Thanks for posting in the HP Support forum.

If this is related to the Windows password login, please check this thread > http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help-me-reset-it/td-p/5592785

If this is related to the UEFI/BIOS password - you will need to try to get into the BIOS and try 3 times with wrong password. Finally, you will get something like the system off the code. Enter this code.

Open this site > www.bios-pw.org and enter the code off. You will receive a response for HP code which can be used to access the BIOS and reset the security settings.

If you already have this code disabled, just visit www.bios-pw.org

Let me know how it goes.

Tags: Notebooks

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