HP-15ba000: administrator password forgotten
Hi all!
I just bought a new laptop and set an admin password, but when I tried tk use it the day after I receive a wrong password as an error message. Can I reset the computer? If so, how? Help, please! Thank you
Hello
Thanks for posting in the HP Support forum.
If this is related to the Windows password login, please check this thread > http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help-me-reset-it/td-p/5592785
If this is related to the UEFI/BIOS password - you will need to try to get into the BIOS and try 3 times with wrong password. Finally, you will get something like the system off the code. Enter this code.
Open this site > www.bios-pw.org and enter the code off. You will receive a response for HP code which can be used to access the BIOS and reset the security settings.
If you already have this code disabled, just visit www.bios-pw.org
Let me know how it goes.
Tags: Notebooks
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Hi Lisa,
Thanks for posting the question in the Microsoft Community!
According to the description provided that looks like you want to know information on how to change or set a new password of an administrator.
Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.
Please visit this link to learn more about the forgotten passwords.
Microsoft's strategy concerning lost or forgotten passwords
http://support.Microsoft.com/kb/189126
Answer us if you have other issues with Windows and we will be happy to help you.
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