HP 2000-2d49TU Notebook PC: automatic system create and close

Hi team,

My system is infected with the virus and my Avast antivirus can't find/fix any virus. I also reinstalled window but it is the same some time my system is create automatic and closed. When I click on any file system is automatic anoter open file. my window 7 ultimate is also automatic update and sysem necessary new product key.

Please help me who to repair.

Thank you

Pradeep

@Psing89,

Hello and thanks for the display on the HP support forums.  The only option you have is to perform a complete system recovery and it will clean the system and return to the original configuration.  This link will help you with that.

HP computers - performing a recovery of system HP (Windows 7)

If this fails and the virus has penetrated into the recovery, then the only option are to get a new copy of the the recovery media and use it to completely wipe the drive and start again.  This link will help you get a copy of your recovery media.

HP computers - get HP recovery disks or HP USB recovery disc

Please let me know how things are going.  Thanks again for posting and have a great day.

Tags: Notebooks

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    Will seek some of the discovered books recently, in order to aim to post 2 days a week only I think that in the future.

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