HP 2000 running win 7 32 bit freezes and slows down.taskmanager shows his works normally.

my brand new hp 2000 crashes every time and slows down.the warranty does not cover my position as I bought abroad.

He sometimes stops to up2 a hr and then she'll start working for alittle while only to freeze again.very frustrating.any helps apprecieted

Hello

I suggest always back up your personal files, etc. before you try the following procedure.

Shut down the laptop.  Tap away at f10 you start Notepad to open the menu of the bios.  Under Advanced Options or diagnosis tab, you will find the possibility to run tests on the hard drive and memory.  Post back with the details of any error message.

If the criteria above, try the following.

In the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

sfc/scannow                (Note that there is a space between sfc and /)

Let the entire process, then the output type and press ENTER.

Then, click on the Start Menu, click computer, left click Local disk C once to highlight, right-click Local disk C and select Properties.  Click the Tools tab and then click on the button "check the drive for errors.  In the next window make sure that both boxes are checked, then click Start.  Right plan the audit on the next reboot of the system, and then restart the laptop - this process can take several hours before the load in Windows.

Kind regards

DP - K

Tags: Notebooks

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