HP 2520hc: range of 2520hc only in grayscale printing hp printers!

Hello! I hope someone can help me. I bought my hp 2520hc. It was working fine until this just recenty. Once I tried to print, an error message saying that I need to replace my black cartridge kept popping up. So I changed my black cartridge. No error message more. But whenever I feel now... even in the frame, even if the text of the document is set to black, the exit is just grey! Lighter even than the fast draft printing normal! What is the problem with my printer? And how do I fix it? Thank you!

Hi @jmedical,

Welcome to the Forums of HP Support!

I see you are having print quality problems on your printer HP Deskjet 2520. I will definitely do my best to help you.

We need to first identify where the problem lies in the driver, or with ink system itself.

To see if wer do deal with print quality or print layout issues. We need to print a extended test page.

Print and evaluate a comprehensive test page and resolve defects

Follow these steps to print, and then assess a test page.

Tags: HP Printers

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