HP 4480 doesn't scan with MacBook Pro

I have a MacBook Pro, operating system OS X, with a HP deskjet 4480 printer hooked up via the USB port cannot scan... get a message "unknown error."

Well Yes, that's the question.

Before you download the correct software, we'll uninstall the software wrong by using the "scrubber":

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall< this="" is="" the="" scrubber="" option,="" there="" is="" no="" button="" labeled="">
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Restart your Mac

Download and install this: http://support.apple.com/kb/DL907

Now reset the printing system:

-Sys Prefs, Print & Fax
-Right (control) click inside the box that lists your printers and select Reset Printing System.
WARNING - This will remove ALL your printers!

Finally, download and install the latest software for your printer from the "Support & drivers" link at the top of this page.

Tags: HP Printers

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