HP 5524: Change printhead HP5524

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• DesignJet 5000 'CHANGE printhead 2516' customer error said

  On a DJ, customer 5000 (sold the plotter to him a week ago) has used a printhead light cyan #83 for a week. Now says he gets 'CHANGE printheads 2516' error (it may indicate more precisely "replace 2516", but not sure "). Before use, the print head has been sitting 2 years however not sealed with masking tape on the nozzles and only had 17 ml shot from there. I installed and was surprised to see that it seemed to work very well and has about 1 1/2 weeks. I noticed that it weighed about 2-3 grams less than the other print heads (about 35.2 gm while others weigh about 37, 5-38 + gm or two, but it seemed to work fine.) I have purged the tubes until I installed print heads. All others are new.

  I am aware that the relocation and cleanup can possibly contact may be in order, but wonder if I am missing other opportunities that may be obvious to others.

  Thank you.

  Paul

  Hello

  If you clean the print head and still does not ink, you may have to replace it.

  Other cases, I have seen defective cartridges or tubes providing no ink in the print head causes this problem. I hope this isn't the case.

  Best regards

  Mike G

• HP Officejet Pro 8500: Change printhead on HP Officejet Pro 8500

  How to install a new print head on officejet pro 8500 HP? I can't print head to move to the left so I can change the print head. There is no OK botton to push and when you open the top, it says to change the print head, push the * 5 seconds with all the doors closed.  It does not either.  Any help?

  Hello

  I understand that you are having trouble to replace the print head.

  Please click on the link below to see a video of how to do to replace the cartridges and print heads.

  Replacement prinhead

  Give Kudos to say 'thank you' by clicking on the "icon shots."

  Click on 'accept as Solution' if it has solved your problem, while others may find it.

  Although I am an employee of HP, I speak for myself and not for HP.

• change the printheads on officejet 8500

  the carriage does not move to the left automatically change the printheads. Where is the OK 'button? Is it the OK that appears when you press the icon of ink on the screen?  If so, holding a 5 seconds contact screen with this OK does nothing.

  Hello

  What is your exact printer model?

  If it's the HP Officejet Pro 8500 (A909a), you should press and hold OK Phisical once we open the door of prithead.

  For HP Officejet 8500 Wireless or Premium (A909g/A909n) you need to press and hold the * button for 5 seconds.

  Once the door is open, take a look at the screen, it should tell you what exact button to press.

  You can also use this video as an aid:

  http://support.HP.com/us-en/document/c01623635

  Please let me know any questions,

  Shlomi

• error printhead after changing the printhead in L7680

  I have an OfficeJet Pro L7680 that is a few years old.  Recently, I have noticed a decline in the print quality for mainly black, but also a little yellow, and after changing the black cartridge with no changes, I decided to change the Black/Yellow Printhead.  So, I thought that if I'm trying to change a print head, I should change the other (cyan/magenta).  I bought new Office Depot print heads.  After replacing the print heads that I was able to print a page or two, and then all of a sudden the printer started saying there is a problem with the cyan/magenta printhead.  I tried to remove and reinstall, the suppression and power reset and then put it back up, etc, but nothing moves it.  I have not yet called HP, but I hope that when I do they will help because the print heads are under warranty until 2014, even if the printer is out of warranty.  In the meantime, I thought I would ask here is - it possible I only have a print head of DOA?  Or would it be the printer?  Unfortunately I threw the old printheads immediately (stupid me) so I can't try that goes back to the old magent/cyan print head and see what happens.

  Hello jmmarton.

  Your chip printheads were damaged by inserting wrong while the transport is always on the right side. This document provides instructions on how to replace the printhead to the unit.

  Use the link below to find how to contact HP phone support in your country.

  http://WWW8.HP.com/us/en/HP-information/summary/WW-contact-us.html

  See you soon!

• Printhead 7510 gliding is more to the center when I open the printer to change the ink cartridges.

  I have an all-in-one Photosmart 7510. My slides print head is no longer the center when I open the printer to change the ink cartridges. It remains in place on the right side. I can't access the cartridges. Otherwise, the printer can print pages without problem - it is not blocked when printing. I have had this printer for during 9 months - it is a new problem.

  Thanks, but I returned the printer for a replacement - it was still under warranty.

• How many times if you change the printheads to printer large format?

  We have a HP Z5200PS (large format printer) on my place of work. I was wondering how many times we should replace the print heads? Or, rather, how often usually takes to replace? It will prompt you or if you change them as part of a regular maintenance?

  Thanks for your comments!

  Hi OatesC,

  The Designjet is a commercial product.   I'm linking you to the forums your question Designjet repost for better coverage.

  Designjet Forums

• HP 5524: Scanner has stopped working hp5524.

  My scanner has stopped working and I get the message, the Communication cannot be established.

  The printer works fine on wireless with a good connection.

  The hp scan doctor can not solve the problem.

  I tried turning off the router and the pc and the printer and reboot, several times without any modification.

  Also tried connecting the printer via USB, still nothing.

  I don't want to buy a new printer to see I have the same problem.

  Happy to help you.

• Photosmart 5524: 5524 Print Duplex

  Hi, I already bought HP Photosmart 5524. I had a problem with printing and double-sided scanning. After you print the first page, the printer pulls the page and it does not print. If I change manual double-sided printing option, the printer will work correctly.

  Hello, @marek30 - greetings!

  Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.

  I understand that you need to configure printing double-sided with your Photosmart printer.  Please follow the steps mentioned below and check:

  • Go to control panel - devices and printers.
  • Right-click on Photosmart 5524, then select 'printer properties '.
  • Select the tab "device settings".
  • Ensure that the "two-sided" is set to "Installed" rather than "Not installed" and save the settings.
  • Now, again give a right click on the printer icon and select "Print Options".
  • If a "Printing shortcuts" tab is available, select the option "Print on Both Sides" or «print double-sided (Duplex)»
  • If 'Print shortcut' is not available, click the "Layout", "Includes" or "Finishing tab", depending on which tab is displayed in your version of the driver.
  • Locate the "Print on Both Sides" or "duplex printing" menu or an option, then the option link or page flip depending on whether you want the document reads like a brochure or a Tablet and save the settings.

  That should do the trick. Let me know!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Design Jet 5500: replacement of printhead

  Hello

  I'm trying to replace the printhead on the HP DesignJet 5500 and following the instructions in the manual and the video guide on the CD (which is straight forward), but come with a question.

  I have reached the stage of "Sunrise door above wagon" and a few seconds the print carriage moves back behind the front before the step of "pull and release the latch on the top of the cart. I am concerned when I release the lock to reveal the print heads to get behind the front until I had time to replace the print head and cause damage.

  Why the printhead carriage moves during this process? Is there a way to stop this, so I had time to replace the print head?

  Thank you

  On the right side of the top cover is a protuberance that based on a small switch in a hole at the top to indicate to the printer top cover is closed.  When you follow the instructions to replace the print head, the carriage moves to the left and wait about 30 seconds for the roof to open, knowing that he opened when happening releases.  On your machine, the switch for a reason not publishes so the printer think that you do not change the print head and transportation goes back. See if something is crowded in that little hole.  If you bought the printer from someone, sometimes, when he is assured that breaks switch for technicians find a way to activate it otherwise the plotter will not work.  Last use what you need to do and stops is when the carriage moves to the left is turn the printer off with the switch at the rear of the machine. Then change the print head, close the lid on the transport and the top cover, turn on the power and when the printer has completed initialization is calibrates the printheads.  To test if I'm right, just open the Center cover with the printer by hand or replace the print head message.  It should tell you to close the cover and is it does not means that the switch is always on.

• OfficeJet Pro 8610: New printhead - printed without using the installer cartridges - want to use

  Has had a chance to offer a new free printhead when one would not accept my new replacement ink cartridges.

  Didn't I have to use new ink cartridges supplied with the new print head. On the contrary, kept all the cartridges no-SETUP, that I had just bought. Printer accepted them and printed a huge amount of things. Some of the prints seem too dark. Now the printer asks to change the cartridges and will not accept the cartridges SETUP.

  (1) is my printer not configured correctly because I haven't used the SETUP with the new print head cartridges?

  (2) is it possible that I can get the printer accepts CONFIGURATION ink cartridges so that I don't have to lose their?

  If the printer did not print installing cartridges and now you want to use them, it will not accept them. I'm sorry. Replace ordinary cartridges.

• HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

  I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

  Hi @Adriana8,

  I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

  Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

  HP Officejet Pro 8500 printer - color or black ink prints do not.

  All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

  'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

  You use genuine HP cartridges?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

• My hp C309g printer range fails to align. just changed the ink cartridges. Works on Windows 7.

  has a great. My son worked hard a yuear there to get this printer working... He changed the cartridges of ink a couble of day and now it is not printing.  We tried to realign the heads but it come as "Failed" to align on the screen... Please any suggestions.

  Ok.  Once remove you / reinstall the print head, try to clean the printheads via the printer software.

  If it does not, the new print heads are about $95 or you can taste (unofficial) cleaning procedures listed on these forums.  Search for them.

• Photosmart 5524 print all PDF

  My 5524 will only print a few pages of a PDF and then gives a message "unable to print the document.  It is connected wireless to a new PC for Windows 8.1.  I also have a Photosmart 2575 connected to my router via a network cable wireless and that prints documents same ok.  The 5524 is directly plugged into the power outlet.  I tried to print in black and white and print the document as an image, but that has not solved the problem.  8.1 Windows is up to date, Adobe is up-to-date and the PC and the printer are only one month.  The perfectly other printer functions.  Help, please!

  Hello again Somua,

  I suggest make us full uninstall and then reinstall.

  Just in case where a configuration has been changed by an update of Windows, it is a good idea that we just start from scratch.

  Please click on the following link for the complete guide to uninstall the printer software.

  Once the software has been removed, restart the computer.  When the computer is back running, please ensure that any firewall or anti virus protection is disabled before beginning the next step.

  Please click on the following link for the drivers and software HP Photosmart full feature and save the download to your desktop.  This will create its own icon and make it easy for us to find.

  Double-click on the icon and follow the instructions.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks for your time.

• HP Officejet 6500 a: align the printheads

  There is no black printing when printing a document.  I changed all 4 cartirdges, cleaned the heads but always without success.  When I go to SNAP PRINTHED I get an ALIGNMENT FAILURE error message.  REFER TO THE DOCUMENTATION FOR THE DEVICE FOR MORE DETAILS.

  Hello @rbletsch,

  Welcome to the Forums of HP Support!

  I understand that your HP Officejet 6500 a e-all-in-one printer does not print in black. In addition, after having replaced all 4 cartridges, the alignment is a failure on your Officejet. I would like to help you to solve this problem today. Misalignment normally associated with print head. The print head of your machine is which "reads" your cartridges and ink to go on the control document. If the print head is defective in your HP Officejet printing system is corrupt and you need a replacement of the printhead to fix this. A defective print head would cause also no black print. That being said, I'm going to run through some troubleshooting steps to resolve this problem of ink black and alignment.

  To begin troubleshooting, please click here. When opens the document of support please do run Solution three, four, solution and five Solution. This includes all sub-steps under three listed Solutions. If the problem persists, replace the print head would be the next step.

  If your HP Officejet is out of warranty, I recommend checking out the @Bob_Headrickpost: black ink does not because there are useful measures to soak the printhead to remove the excess ink that could block the ink black and causing finally alignment to fail.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!