HP 6310y can't get the new hard drive to load windows 7
model 6310y - Windows 7 Home premium 64-bit
My desktop PC has stopped working. I took it to the local computer store and they said it was the HD. I bought the new hard drive and tried to install the retail of Windows 7 home premium 64-bit OS. I got an error Code 0 x 80070002.
I called HP support... told me that I needed their brand of recovery disks because the motherboard or BIOS would not allow me to install Windows 7 on new replacement HD disks without having their (HP). So I ordered their... $17
I bought another new HD and tried to install Windows 7 OS with HP recovery disks. This time got the 0xe0ef000e error Code.
I have to mention every time trying to install OS on new replacement HD... He got about 8 to 12 minute installation before receiving error messages.
I called HP support... this time said that the retail version of Windows 7 OS must have worked and that I didn't need the HP recovery discs brand new replacement HD installation. They offered me to pay $199 and send my office to fix inclusive it... all.
Very confused. I never had something like this before... I had several hard drives die over the years and have replaced the myself and installed all of the software including myself OS without any problem like this.
Memory retrieves okay when using the diagnostic f9 key... She showed problems with HD during one of my many attempts of diagnostics
Not sure if it's a bad mother or the video card integrated... do not know how to find either... since I can not the PC market
It will start at Blue HP screen & most of the time allow me to enter in the screens f9, f10 or ESC.
Don't know if its worth paying $200 to fix this or go and buy a new one for about the same price.
any suggestion or help is appreciated
Thank you
I had to send it back to HP. It is a bad motherboard. They dropped the price a bit to replace the motherboard. I don't remember how much they charged me. I'm guessing around $200 - $300
Tags: HP Desktops
Similar Questions
-
Portege Z830 - where can I get the new HARD drive
Hello
I have problem with my toshiba portege z830 ultrabook.
My HARD drive died, and I don't know where I can get the new HARD drive.I've got guaranteed but I am forgotten registered my cell phone before when I went for repairs not authorized, because my first problem was with the motherboard.
This motherboard has been replaced for new ones.
If my warranty is maybe cancelled.Well, that's my problem to another.
What should I do?
Please help me. I am available to do anything.Hello
I think that you should first check if your warranty is still valid.
This can be checked on Toshiba Unitdetails page:
http://APS2.toshiba-tro.de/unitdetails/Where the warranty is valid, get in touch with maintainer authorized Toshiba in your country for replacement.
But as far as I know the Portege Z830 was equipped with an mSATA SSD drive.
This means that the laptop doesn't support HDD 2.5 common but requires special mSATA SSD drive module.In case your warranty is not valid, you will pay for a new mSATA module.
Replacement should do a service provider authorized Toshiba as well because this replacement is a little tricky on this model of laptop. -
can not get the new hard drive to work in the Pavilion ze4805us laptop
have an HP pavilion ze4805us laptop which had a total hard drive failure... recovery disks were lost in a fire... replaced the hard drive with a Western Digital 250 GB drive... computer recognizes the drive, but with only 137 GB... impossible to obtain the Windows Millennium disk to install... I have it get the PXE - E61 error code... have looked for answers and tried a few suggestions to fix the error code, but no luck so far... would like to throw this laptop and runs again, it was so nice all in operation. Can someone help me with this? Thanks to all in advance... rrcar6
At the level of the BIOS, HARD drive should show the full capacity regardless of the distribution, but it will be limited based on what the current logical block installed the BIOS supports. For example, the 250 GB HDD Needs LBA 48 bit to be recognized by the BIOS in its entirety. Western Digital only provides downloads of software and support going back to Windows XP. Windows Millennium Edition is not able to recognize the full capacity of the drive. Finding drivers compatible with Windows ME is perhaps another challenge that XP uses a different architecture than Windows ME done.
It seems that this laptop is the same time that the books mentioned in this thread. Response from JackShack gives the best explanation as to why he shows quite different in the BIOS. It has been many years, but I do not remember that the capacity of the HARD disk had exceeded what the BIOS at the time supported resulting in the 137 GB limit displayed in the BIOS. This section of Western Digital shows that this problem is related to the operating system or BIOS supporting however, this should not prevent Windows to install correctly.
I'm sure it's already done, as it was not a new BIOS since 2004, but guarantee the newest BIOS is installed. Logical block address 48 bits, necessary for the larger disks (larger for the time) was released in 2003. The 2004 related BIOS earlier than probably took supported LBA. What is the current version of BIOS?
What is the exact message that you get when you try to install Windows Millennium Edition?
-
Tecra 9100 - where to get the new hard drive?
Okay, so my 60 GB HDD current is on its way and I'm looking for a new.
I am interested in either a 40 GB or 60 GB, must not be Toshiba brand and preferably with 5400 RPM (but I can settle for 4200 RPM). What type of interface do I need?
Price range: £30 - £45
Is anyone able to help me?
Thanks in advance,
LewisEdit: Just found this Nice - http://www.ebuyer.com/product/110847/product_info/rb/0 - price, capacity and speed, but will it work with my Tecra?
Post edited by: lewislite
Hello
The size of the HARD drive is ok. BIOS of laptop computers should be able to handle the 40 and 60 GB HDD.
The laptop supports an Enhanced IDE (ATA-5) interface.It seems that the mentioned HARD drive must be compatible
Check it out.
-
Sony Vasio SD Card will not work after getting the new hard drive
Troubleshooting-Sony Vasio SD card
Recently had to have a new hard drive installed and the technology couldn't get the SD card to work. Help?
You should probably just change the drive letter: http://support.microsoft.com/kb/307844
-
Can't see the new hard drive on my Satellite Pro 6100
I bought a new Toshiba 40 GB hard drive for my Satellite Pro 6100.
I installed it in the Bay, but it is not recognized in the BIOS, or when I try to reinstall using the recovery disk!
Bios recognize that there are in the car, even if it is not formatted?
I'm missing something?Thanks in advance
Neil
It should work!
The reader should also be recognized that even he is not formatted...
3 things you can do:
At the start you can go in bootmenu and check if the drive is recognized on the 1st controller.
If this is not the case, check the configuration of the drive (master, slave, CSEL).If this is not enough to check the toshiba support website and download the latest version of the bios (probably you already have, check as mentioned above)
If this does not work your new drive (or worse: your controller) could be faulty. If the reader of the Moose still work on your laptop, check the 40 GB drive to another laptop or PC with adapter ATA connection normal.
-
I was getting a new hard drive to my HP laptop. Since I have a key for Windows Vista from the purchase of the laptop, how can I get the disk to re install the operating system?
original title: reinstall Windows VistaI was getting a new hard drive to my HP laptop. Since I have a key for windows vista from the purchase of the laptop, how can I get the disk to re install the operating system?
Contact HP (if they had not initially you provided with support or the media manufacturing process or you have lost the media and/or you don't want EU to some tools to clone the old drive to the new or can not do...) for a copy of the media restore/recovery of your system.
-
Hello
I have a XPS 15 / L502X 2011 - dead HDD now - and I installed a disc SSD - BUT where/HOW to get the Windows Installer DVD for my PC.
Can not get with the old drive - I did a Rep old installtion disk - and I DO not think that this contained the windows and drivers for my DELL.
But it doesn't! :-/How now to install the new HARD drive on my dell? Anyone?
BR
RenéROFMAN
If you are a resident of the United States and are the registered owner of the computer, a disk that contains the operating system specific to your system factory installed can be requested HERE.
Note: Dell may charge for the disc.
If you do not live in the United States, contact the Dell Technical Support which is in your country.
Bev.
-
Re: Satellite C50D-A-11 q - how to get key WIn8 and use it on the new HARD drive?
Hello
hard drive died in my laptop. How do I get my key Windows 8 so I can install the new hard drive?
Thanks in advance
Stuart
nessydooUnable to get the key separated from Toshiba, but only the Toshiba recovery disc.
If you have not created the Toshiba recovery disc in the past, then you will need to order this disc from here: http://backupmedia.toshiba.eu/landing.aspx
The disc contains the image. Image is a package that contains the (already activated) Windows system and all Toshiba drivers and tools.
-
Where and how can I reinstall the external hard drive to the new HD to the computer?
Original title: HD crashed.
I want to thank the person who answered my question about the HD crashed I saved all my data and window xp. My next question is, how and where can I reinstall external hard drive for the new HD to the computer? Should I send it to drive c or where? I'm not strong when it comes to computers. I know just enough to get me in trouble. Thank you.
Hello!
You will need to use a full copy of Windows XP. Should be a sticker with the product key on the side of your desk or below if it is a laptop.
Once you have this drive, you can reinstall Windows XP. After you have installed all the software and drivers, you will be able to transfer all your data to the new HARD drive.
If you don't have a copy of Windows XP, you can probably get a copy of the recovery from the manufacturing of computer media. Just to provide the model and serial number and they should sent it.
-
My HARD drive has failed. Can I transfer an OEM Vista Premium to the new HARD drive?
I get a message that my HARD drive is "iminent failure" and still works. Can I transfer my OS of Vista OEM (H/P desktop computer) bonus to the new HARD drive? I have the original disks of code and product recovery. If I can, please give directions.
Thanking you in advance. WCHello
Yes
You can change HDDs in the machine even if it's a failure and does not affect your vista license
posters have reportrd have problems if they used hardware spares no HP
just thought I would mention that if you encounter problems during reinstallation
Also discover this way of doing what you want to do
hard drive manufacturers will normally provide the cloning software to move your operating system installed from the old to the new hard disk
Search for information on this subject on their Web site
-
Get the old hard drive to work on the new processor
I am a PC Tech company with problems on PC at home.
My Win 7 Home Premium Dell Studio T435/9000 dead. It was a motherboard problem, I chose not to replace the CPU/Mo with a duplicate. The hard disk MBR is good, I could read it and when I installed in an Optiplex 990 at work, it is initialized.
I had the chance to receive a new Dell T5610 with 2 CPUs of a parent. It came with professional Win7 preinstalled on an SSD, UEFI boot on a GPT disk. But all my apps are absent and even a rat-pack obsessives like me do not have all the CD and install the files for the various applications on the old hard drive.
I want to use my old hard drive on the new PC, then after that it's stable, migrate the old hard drive to the SS disc supplied with the PC.
First problem was to learn the differences between MBR and GPT. After this was learning that Home Premium does not work on a PC with two separate processors. I use Win7 professional for that. With the help of this forum, I was able to do this by using the Optiplex 990. I run Win7 Professional on the Optiplex 990.
I take the former home of hard disk go BIOS to legacy. Old hard drive that boots on 990, does not start on T5610.
I try various advanced options, safe mode, low-resolution video, nothing works. I get a BSOD is a hard drive error, STOP 040000007 B.
I try Startup Repair tool and get the following:
Problem event name
Offline Startup Repair
1 6.1.7600.16385
2 6.1.7600.16385
5 Autofailover
6 1
7. bad driver
6.1.7601.2.1.0.256.1 OS version
Locale 1033
How can I get my old hard drive to work with the new processor. Is it a question of Dell, a Win7 Office. As the hard drive starts up successfully on another CPU, I believe that the hard drive is good.
Thank you very much for your help!
Thanks to you all. But the solution was completely different.
Dell said the motherboard on the accuracy was so different from my old PC that unless I reinstalled Win7 Professional from scratch on the old hard drive, motherboard would not work with the old hard drive.
They have guaranteed that the old hard drive would work on a 8700 XPS. After some problems, I managed to do the work. Problem solved.
-
From January 2013, after a series of about 13 automatic updates, Windows 7 hang in the boot process. Using the repair function of the system on the Windows 7 installation disc, I was able to select a restore point at the beginning and Windows would be operated until I chose shutdown and updates would be automatically install 13 updates and then freeze at startup. Finally, in a workaround, I would choose standby extended instead of shutdown until the system would break down after 10 days. After going through this loop until the end of February, I bought a new hard drive and installed Windows 7 again. I used the product key and the OEM ID on the back of my Acer Aspire 5253 - BZ849, but keep getting prompts is not valid. How can I get this fixed WITHOUT PAYING for WINDOWS AGAIN!
The product key on the back label of the Acer PC is: * product key removed privacy * (initially, it has been accepted as valid. Now I get guests that it is not and I have 22 days to activate.) There is also a code in parentheses (X 16-96072), followed by 168-00196-149-361.
Other data are product ID: 00359-OEM-8992687-00006
The following Diagnostic Report:
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - VFP73 - B9WVC-W84BD
The Windows Product Key hash: X7U6R5xvKJwITn/mt/K9SSBRVrk =
Windows product ID: 00359-OEM-9816812-49361
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CBE2FBB4-8A96-44A3-B53B-A89D7AC2D5F8} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130104 - 1431
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Standard 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{CBE2FBB4-8A96-44A3-B53B-A89D7AC2D5F8} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-W84BD 00359-OEM-9816812-49361 8 S-1-5-21-3043357091-958766540-506442348 Acer Aspire 5253 Acer V1.11 20110425000000.000000 + 000C6203007018400FC 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 ACRSYS ACRPRDCT 100 100 Microsoft Office Standard 2007 12 28D727E4AEA970E o9pPGB5tREOLSGNBIe + lixmnuZ0 = 1 81607-903-2756143-64835 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-168-149361-02-1033-7600.0000-0712013
Installation ID: 011270290203018496573530022091757890631021023321580540
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: W84BD
License status: initial grace period
Time remaining: 31800 minute (s) on (22 day (s))
Remaining Windows rearm count: 4
Trust time: 21/03/2013-16:37:33Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: PASS
Event timestamp: 3:16:2013 15:10
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: LgAAAAEAAgABAAEAAAACAAAAAQABAAEA6GHg0Gyi3MFU + QArIHFiPUqF6j / 8 it ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
START ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT AMD POWERNOW
SSDT AMD POWERNOWthe first time you use the COA key, you need to activate by phone
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
-
This computer is having problems and we tried to upgrade to Windows 7 hard drive crashed. We installed the new hard drive. Now, we try to activate this copy but code comes up saying invalid for a clean install. We need to have some new code or just get ours to work.
Skip entering your product key Windows 7 and complete the installation.
When you reach the desktop, click Start, right-click on computer
Click on properties
Scroll down to the Windows Activation
Click the link x days before activation.
Click on the link that says: "show me other ways to activate.
Enter the product key
Click next
Select the Activation of the phone
Click Next when you enter your key page
Select your country
Click Next, call the number listed
Be sure to explain your situation to the Appeals Officer.
Provide the installation generated when ID requested by the call agent
They give a confirmation ID in return, enter it
Click next to complete the activation.
However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.
15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.
So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.
or
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Original title: recovery of original windows 8
When I bought the new device, it was loaded with windows 8 but a few days before my hard drive has been corrupted and replaced it with the new hard drive but could not get the real Windows back 8.
Please help me to get my windows genuine 8 back so I could get additional updates downloaded.
Hello Vishal,
Welcome to the Microsoft community. I appreciate your efforts to resolve the issue. I will certainly help you with the problem you are experiencing.
If you purchased a computer with installed OEM Windows 8 on it, there could be a sticker on the Tower, or in the back (in the case of a laptop) with the product key to this topic. If there is no sticker, he can be preinstalled on your system BIOS.
See the suggestions posted by Andre Da Costa replied on March 7, 2013.
In addition to this, see:
Product key lost or misplaced (certificate of authenticity) for Windows
If the problem persists, you can contact the manufacturer of the hardware for the same thing and check.
Hope this information was useful.
Maybe you are looking for
-
"Reset your security questions" option does not appear
I wanted to reset my security questions, but he asks my security questions to do then it's useless. In addition to this the option 'Reset your security questions' the apple support article talks never appears as they say, it should.
-
Windows XP - Patch Manager - error
It's a very fresh installation of MS Windows XP Pro SP3 (x 86, Russian)... Int. Windows Update manager warned... I downloaded the thing but then he ceased to react somehow, and I restarted. Then I have to MS Update site and does the work, now it appe
-
My mother bought a new laptop today, a HP G6 1302eo, but there was no CD of windows with it. Why? I need. I wanted to make a partition and arrived to make the dynamic disk and want to return that. Why the hell do you want to sell a PC without the BON
-
Bike Z Droid device freezes and restart randomly
HelloAfter being an iPhone for years and developer user fot iOS and Android, I decided to switch to Android. Motorola is my favorite in this area, branch and bike Z was my choice, because it seems one of the more robust phone on the market. Last Satu
-
Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program. Frustrated2 weeks as