HP 635 computer laptop blue screen at startup.

I have important files on this laptop and while playing music this phone randomly cuts. I turned it back on and now ot support windows 7 in a few seconds and finally crashes with a blue screen.

Then, I rebooted it and tried safe mode only to have nothing works. I tried to use ubuntu which usually works to remove the files that I need except the disk was not yet recognized until I chose to uninstall and do otherwise. I tried the recovery of windows 7 and it remains to do for some time and fails. I stuck inside another computer and for some reason any, it wouldn't start up, unless I plugged it in after that he began to start. This drive has never recognized. I finally tried new installation windows 7 as a last resort, but he then told me that it can not install the disk.

I run hp diagnostics and I get 'Hard drive failure 1.' Is it possible possible to recover my files and get a new HDD without having to pay a ton of money to get everything back?

HI Jeffreylbrown94:

Thank you for your message.  I'm happy to help!

I understand that you are getting the error 'Hard drive 1 fault.'.  This refers to a defect on the hard drive. I'll send "Troubleshooting Error Messages on a blue screen may occur during startup or Boot"  click here. You could try a Google search for some free or cheap data recovery software to recover your files.

Tags: Notebooks

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    -------------------------------------------------------------------------

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    -------------------------------------------------------------------------

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    Understanding and decoding BSOD (blue screen of death) Messages
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    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

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    The Options or Vista recovery disk Startup Repair

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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