HP 635 w/Virus system restore and now I can not even start, ask for a disc! Ouch
HP 635 caught a Virus that plays in the background and no ads was not even present in System Manager, I did a restore system several times and could eventually didn't, but now I can't even start, ask for a disc! Ouch
Hello:
Call HP technical assistance for the country that you live in the link below.
http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html
Call the phone number for professional desktop/laptops computers and order a set of recovery disc for your model.
You will also need to provide the serial number for the customer service representative.
Tags: Notebooks
Similar Questions
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I did a system restore and now I can not connect. Error code oxc004e002.
I ran the restoration of the system and now unable to connect. Error code oxc004e002 AAn arrives. McAfee also keeps poping up saying that I am not protected
Hi Rita Morgan,.
1. on what application you can not connect?
2. When you mention "sign in" mean, you are not able to boot to the desktop?
3. have you updated your McAfee security software?
Make sure that it is not expired and updated your McAfee software up-to-date.
Follow the steps below and check, if it helps.
Step 1:
Start your computer in safe mode with network and check if that helps to connect.
Step 2:
This problem can also be caused by a malware, I you have to perform a full scan in safe mode with network in order to remove the malicious software and since then, your McAfee does not protect your machine, I would have you to run a scan using the link below.
http://OneCare.live.com/site/en-us/default.htm
In addition, check out the link below and check if it is related to your issue.
Aziz Nadeem - Microsoft Support
[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]
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I ran a system restore and now I can't remove my norton antivirus
I ran a system restore and now I can't uninstall norton antivirus to install a new antivirus
The following Symantec tool should help:
Download and run the Norton removal tool to uninstall your Norton product
http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_USKind regards
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I can't install the new version of InDesign. I have InDesign 2014 Version and now I can't even start the TestVersion since InDesign 2015.
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I just bought the photography package, hoping that it would be more storage for backup, etc. in CC. And now I can not even find where to buy them more storage cloud, the 2gig won't be enough for me. Where can I buy more storage?
Currently, there is no option to purchase additional storage through the creative cloud.
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I did a system restore and now I can't connect to internet
My computer was working very slow so I did research to find out what might help him to run faster, I found that by doing a system restore might help so I tried it and after it was over and I tried online my computer does not connect and said it was a mistake and asks me if I want to send an error report but still wont let me online so I don't then went back to undo the System Restore and still unable to connect to the internet any help no matter which could offer would be appreciated thank you remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hello tashao26,
1. What is the exact error message when you try to go online?
2. what web browser you use on your computer?
If you use Internet Explorer and the error you are referring, it seems to me that Internet Explorer crashes on your computer. You can check the link below for this problem:
http://support.Microsoft.com/gp/pc_ie_intro
Also, if you have Internet Explorer 7 or later, you can check the link below:
http://support.Microsoft.com/kb/926449
Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think. -
change my Windows LIVE ID and now I can not connect to Games For Windows LIVE
all games that support GFWL and I tried to connect it says: the e-mail address or password entered is not valid.
I know that my email and password, but every time I try to connect, it gives me this error
I tried to change my ID back, but it says that I have already changed my ID and I should try again later.
Read this post and see if it helps. I know the live id and the gamerstags can be a bit confusing for some.
MOS
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Then I tried to start Windows normally or in Mode safe and it does not work.
None of these advanced startup options work effectively.
When I turn on the laptop, the VAIO large appears and then Microsoft corporation and then a quick start of blue, then it tries to restart again again and again until I hit F8.
I hope this can be repaired. Thanks in advance for anyones help.
Hello
as none of the advanced startup options does work, try this:
the link below is how to download and get a vista disk startup repair, which you can start from the
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below
http://www.bleepingcomputer.com/tutorials/tutorial148.html
to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start
It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu
Change boot order it do dvd drive 1st in the boot order
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I have reset my Toshiba laptop for the orginial on the parameters of the box using my recovery disk that came with the laptop when I bought it years ago. Now reinstall and update of windows, I can not service pack 1. He said that the system may reboot several times, blah blah blah, it is said installed. I just want this computer up-to-date with all the updates. Its use will be mainly internet, e-mails and word documents. Help, please
How to reset the Windows Update settings?
http://support.Microsoft.com/kb/971058Diagnose and automatically fix common problems with Windows Update
http://support.Microsoft.com/mats/windows_update/Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.Microsoft.com/Windows/en-us/help/133c8953-c9cd-4FA5-8883-03e91bb6f2021033.mspxLearn how to install Windows Vista Service Pack 2 (SP2)
http://windowshelp.Microsoft.com/Windows/en-GB/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx -
Fact a system restore and now my windows won't let me not uninstall all programs
Original title: Vista 64 home premium will not let me uninstallI did a system restore and now my windows won't let me not uninstall all programs
Hello
- What happens when you try to uninstall the program?
- You receive an error message?
You can check this link:Problems installing and uninstalling programs on Windows computers
http://support.Microsoft.com/kb/2438651 -
I had to do a restore and now I can change is no longer the size of magnafication
I had to do a restore and now I can change is no longer the size of magnafication
Hello
Please go to the Microsoft Community Forums.From the description of the question, we understand that you want to adjust the size of the magnifying glass on the computer?Let me go ahead and help you with the issue.Please answer these questions, which will help us to help you best.
1. do you get an error message?2. what exactly happens when you try to change the size of the magnification?3. don't you make changes to the computer before the show?
I suggest to refer to the links and follow the steps in the articles:Turn on and adjust the MagnifierOverview of the magnifying glassT o change the size of the Magnifier windowHope that answers your query. You can write back to us for other queries/problems related to windows and we will be happy to help you further. -
Updated Windows and now I can not run other programs on my PC
Updated Windows and now I can not run other programs on my PC! What can I do?
Hello
· Update you installed before the problem?
· Do you have a code error message when you try to run any program?
If the issue took place recently, you can perform a system restore that will repair return the computer to the point while it was working fine.
To restore the operating system to an earlier point in time, follow these steps:
1. Click Start, type system restore in the search box, and then click System Restore in the list programs.
If you are prompted for an administrator password or a confirmation, type your password or click on continue.2. in the System Restore dialog box, click on choose a different restore point and then click Next.
3. in the list of restore points, click a restore point created before you started having the problem, and then click Next.
4. click on finish.
Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
http://support.Microsoft.com/kb/936212Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
Can someone help me please! When I try to reboot my laptop (toshiba Windows Vista) displays a black screen and now I can not restart. It says systeminst9.wnm is missing. What should I do I restart yo?
Hi Ashutosh,
You did changes to the computer before the show?This error indicates that the boot sector is corrupted or missing.I suggest for the link and follow the steps in the article:Windows error message «Bootmgr is missing Press Ctrl + Alt + Delete to restart»Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further. -
I took a hard drive from a HP pavillion laptop and I put it on a Toshiba laptop and now I can not activate it and its telling me that windows is not genuine but also telling me that my product key is incorrect. I maybe need to all system files and things for a Toshiba.How can solve this problem?
Hello Eduardo Montoya when you traded player having Windows installed on it? If so you will not be able to activate the operating system is an OEM manufacturer and will only work with the original system. If it is a retail facility, you will need to use the phone activation steps listed in the link below. Let me know if it helps. Thank you.
Windows XP
http://support.Microsoft.com/kb/307890
Windows Vista
http://support.Microsoft.com/kb/940315
Windows 7
http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer
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Wireless connections
I upgraded my dell vostro laptop 1000 Windows xp to vista and now I can not find wifi or when I try to connect to the internet I get an error, "a cable is not plugged into the card network", "connection to the Local network. Everything worked fine until I upgraded. I noticed in my device manager, the driver for the system controller and core network are not installed. Could it be the problem? Is someone can you please help me understand this?
Hello
I noticed that you had created another similar to this question. Have you tried the steps suggested in this post?
You can also try the following methods and check if it helps.
Method 1:
Update a network adapter driver.
Method 2:
Troubleshoot network adapter problems.
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems
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