HP 6500 a: hp 6500 has only get blank pages when you try to print from computer

My 6500 will print word documents works and makes copies of fine

whenever I try to print from the computer - email or web pages, I get blank pages

the printer is set up via usb, no wireless

its not offline - no error messages - don't just blank pages

It was OK yesterday

Thank you

Hello @katt6,

Welcome to the forums

I understand that you can print documents with success and however, make copies when you try to print a Web site or an e-mail, the pages come out blank.

Personally, I think that there could be a problem with the browser you are using and would recommend that you try to print from another browser. Firefox or Chrome should work. Please try one of them and let me know what happens!

Download Firefox here: Firefox Free Download

Download Google Chrome here: Download Google Chrome

Good luck

If you like my answer to your concern today, click on the thumb upward below!

Tags: HP Printers

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