HP 6520: HP 6520 will not print black TEXT - will be pictures fine print

I don't know what is happening with my HP 6520. I posted some time ago, thinking that it was just black as ink cartridge when I try to print a Word document, Internet Pages (any browser or operating system (I also have a Dell laptop, in addition to an iPad).) I tried to clean the printheads several times and when I print the confirmation page, the part of the black box does NOT print. However, I printed the photos in color on this perfect look me. I even printed a photo of my black dog, my gray koi, a black and white koi, green plants, and all this look perfect. Just the printer will not print any BLACK TEXT. Yes, it will display the text in blue (which does not work if I am trying to print a form on the Internet). I typed in black text in a document, printed out, and it is empty. I then change the color to blue, and it seems. Yes, tried on two computers and different programs/systems operation/browsers (IE, Firefox, Safari)

Any ideas?

Thank you!

Nancy

@Nmtsaki

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

See you soon,.

KarolB

Tags: HP Printers

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