HP 6820: Ink snapshot delivery mode

Just installed a 8620 and signed for the moment of ink.  What mode of delivery is used for ink?  USPS retains messages if I went. UPS/Fedx not so much.

Hey @BillyRValentine,

Welcome to the Forum from HP Support.

I understand that you have recently registered to your HP Officejet Pro 8620 e-all-in-one printer to instant ink and are curious about the details of deliveries of ink.  I would like to help.

DHL, a courier service will deliver your first batch of ink - the welcome package - at the United States Postal Service, which has to manage direct delivery to your delivery address.  If you have a p.o. box, secure, it is likely that USPS officer will simply drop the package in your absence.  Otherwise, if you're not there, they will hold the package for you.

The only exception to this is available for some customers of instant ink ink needs to exceed their automated cycle. They can call call our Cloud Services to 855-785-2777. (If you do not live in the United States / Canada region, please click the link below to get help from your region number.)
( http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html) In these cases, the service Cloud can express ship ink to customers in need.  HP uses FedEx and UPS to ship orders.  If you are away when they deliver, they'll leave a slip to your door/mailbox with instructions on the place where to pick up your package.

If you are looking for more general information about instant ink, click here.

I hope this helps.  Thanks again for posting in the Forum from HP Support.  If you have questions related to your printer, we are here to help.

Have a great day!

Tags: HP Printers

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