HP 6980 Series printer, networking, going offline

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• OfficeJet 4620: printer keeps going offline

  OfficeJet 4620 - printer keeps going offline.  If I turn it on and turn it on, it's online for a while, but it disconnects again.  My IPad can't print on it. My Windows laptop, 10 shows as offline.  I can open his web page by entering the IP address in a browser and can ping it, but it also shows offline.  It is very annoying to have to reset the printer whenever I want to print to it wireless.  Is this to say that the wireless antenna is going wrong?  Should I buy a new printer?

  I found what caused my problem when troubleshooting the installation of a new printer. I have 2 range Extenders. They had the same ssid as my router. One of the reports of tests of the new printer had a warning about it. I changed the range extenders in order to have all 3 different SSID. Now when the ipad & printer are that both connected using the ssid for the range extender in the room with the printer, there is no problem of ipad impression. My old printer is fine.

• printer always goes offline

  I have a printer HP Photosmart C309A series (HPOA6324), which is regularly offline when I try to use it. I connected via a wireless network at two HP computers, both running Windows 7, 64 bit OS. I have the printer should still be available, but he's always going offline without telling me she. To get online I usually have to restore my wireless connection or restart my desktop computer.

  Hi Lydia,.

  Thanks for the reply!

  Because the printer seems to have a solid connection, I wonder if it is just a problem with the driver, especially since you mentioned these automatic updates. I suggest that go you into your devices and printers, remove the Photosmart C309a and then re-run the software (you can download it from here) to get the driver reinstalled.

  I would like to know how it goes for you!

• HP Photosmart C4780: Photosmart printer keeps going offline

  HP Photosmart C4780 randomly disconnects.  I connect the printer cable to my Macbook Air running OS X Mavericks. (It allows to print wirelessly, but I had so much trouble now 'online' I dropped and now just plug in when I need to print.) Printer will connect and print for months in a row, then all of a sudden he's going 'offline' and I can't do online. I restarted the laptop and printer but did not help.  Why he continue offline... and how I get it online? THX

  THX... printer works again.

• Printer on wireless network goes offline

  We have a home wireless network with some XP and some Vista computers.  Printers are on a Hawking Technologies print server.  We may set and access printers on all computers.  However, after a certain amount of time passes, Vista computers display printers server as 'offline '.  This does not happen on the XP computers.  The only remedies are to reboot Vista computers or drop and redefine the printers.  Y at - it a setting I missed that will maintain the connection to the print server?  If not, is there a command that will be re - connect to the print server without having to reboot?

  Thank you.
  Peggie F.

  Hi Mary,

  We would like to get a little more information to help with your problem.  You better, please answer the following questions.

  • What is the model number of the print server?  You can try to install an update of firmware for it.
  • This happens on the Windows Vista PC while it is idle or in use?
  • The PC Windows Vista go to standby or hibernation until the problem occurs?
  • The Windows Vista PC are updated with the Service Pack 1?

  Please try to run the following commands on one of the Windows Vista when the problem occurs and see if the printer then returns online

  • Click on the Start ORB, then type cmd in the box start the search
  • Clic click on cmd in the programs list, and then select run as administrator
  • If, you are prompted for an administrator password or a confirmation, type your password or click continue
  • At the command prompt, type the following commands and press enter after each one

  net stop spooler
  and then
             net start spooler
  
  This will stop and restart the print spooler service.  If this solves the problem of the printer is offline, please let us know.

  Shane
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My printer keeps going offline and I cannot print anything. How to stay online. It prints well to cdomputer one another. It's a wireless connection

  I have a wireless HP Photosmart D7460 printer. I can not print anything because he always tells me that it is in offline mode. I tried to turn off the PC and restart but it is still offline.  How do get to keep it online. The printer prints fine from another computer.

  Hello

  I suggest to refer to this link and follow the instructions in the link below and check, if this can help:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-hardware/network-printer-shows-offline/e8f11d82-9938-4A75-9BBF-5750731da24e

  It will be useful.

• OfficeJet Pro 8630: Printer keeps going offline

  Help, please! My OfficeJet printer keeps showing that it is in offline mode.  I did a network diagnosis which tells me that everything is OK.  I changed my printer market and it is still not reconnect.  I am operating Windows 10.  I had to reinstall the printer once before and that helped for a little while but just happening.  It only frustrates me no end.  Nothing seems to help. I work as full time in Western Australia and at the time when I get home from work all contact options are closed.  Advice please would be most appreciated.

  This program allows you to completely remove the HP software.

  Use http://www.iobit.com/en/advanceduninstaller.php .  Use of the powerful scanner at the end to remove all registry entries.

  Now download and reinstall the software on the HP website.

• Printer keeps going offline

  Hello, I have a HP Office Jet Pro 8500 A910, my laptop is connected wireless.  It is the 3rd time in as many weeks that I tried to print and have discovered that my printer is "offline".  I don't remember what I did the previous time except deleted printer solutions and some other info that I found that has worked.  Can someone help me and tell me why this keeps happening and to prevent it from happening soon?  I'm always 'offline' and trying to find a solution.  Thank you.

  I thought about it with your help.  I noticed my printer to another IP address which was very similar to mine.  I still don't know why he keeps go offline, however.  Thank you to point me in the right direction.

• My MG5220 printer keeps going offline

  I have a Pixma MG5220 printer and a laptop HP with Windows 8.  Continues to go the printer offline despite the fact that I have re-installed several times.  Sometimes it works for a while and sometimes it only works once or twice and then the next time I use it it is offline again.

  Hi trazerogers,

  Please ensure that the following for optimal wireless communication:

  1. the access point is located inside within 50 metres of the access point.

  2. He has no source of interference of radio waves in your neighborhood. There may be a device such as a microwave oven using the same bandwidth as the wireless station.  Take also wireless devices away from the sources of possible interference.

  In addition, the printer can be connected via a USB 'A to B' cable if necessary.  The USB port is located at the rear of the printer on the same side as the control panel.  Please click here for more information on the USB 'A to B '.

  I hope this helps!

  It has not responded to your question or problem? Please call or write to us at one of the methods on the page contact us for further assistance.

• Printer automatically goes "offline".

  original title: printer 'offline '.

  When the printer is 'offline' in itself, what causes this; and what is the best way to get back on the t "online"?

  He previously worked for your laptop?  This looks like a driver problem.  You would probably do better to ask Epson for

  http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=overview&OID=89901&prodoid=63069504

  Good luck.

• Re: Printer keeps going offline

  I have the same problem, any chance you can post the fix for this? I have already performed the standard reset in the menu.

  I'm only able to print once during the first installation of the printer - after that, it disconnects. I've updated the firmware to the last (M277_MFP_Series_FW_Update-20150716) - still not able to print over wireless

  Thanks for the detailed response. I tried all methods and without success.

  In the end, I added a Time Capsule of Apple AirPort router in front of the Bell Centre and it works fine now. It was the router Hub Bell where the problem arose.

• Network connected to PSUS4 printer goes offline when the PC is shut down...

  I am close to giving up this problem, help would really be appreciated.

  My printer network disconnects when my computer is shut down or sleep. I have a Samsung printer connected to a print server through a router Linksys WAG160N Linksys PSUS4 wireless. Two computers that are hard cables to the router to see and access the printer without problem. I now have a new laptop Sony Vaio (Vista OS) that accesses the router WAG160N wireless. The Vaio connects to the internet OK, but everytime I shut down the PC, the printer is offline and remains offline to the Vaio when I start again.

  If I remove the printer of the Vaio and then 'add printer' again, by selecting the option "Add a network, wireless or bluetooth printer" shows the printer as \\LK90a6dd\p1 network is available. But if I try to connect to it, I have "X Windows cannot connect to the printer". If, instead of this, I choose 'Add a local printer' and select the existing port "\\LK90a6dd\p1 (renderer client-side) ' and the printer driver series Samsung ML1210, the printer is installed, works very well and remains online - until I have stop the Vaio, it is. Then delete the printer, install the printer etc to access the printer again.

  Pleeeaaassseee help...

  Kevin, I owe you a drink. I have added the printer as a local printer (as opposed to network), entering the IP, etc print driver, restarted the computer, and... the printer remained online. Unlike many critics of Vista, I found that it is a reasonable operating system. But maybe it's the glitches like these that give it a bad reputation. Thanks a lot for your help. Really enjoyed.

• C7180 HP printer goes offline when it is connected with the wireless network

  Hello

  I have a problem which seems to be common, but I can't find a solution simple 'step by step'.  So my apologies in advance for you who are technically much more advanced that I am and know that this has already been answered.

  I have a sony vaio laptop running Windows 7.  At home, I have a printer all-in-one HP C7180 I connected wireless on my home network.  FYI, I have a netgear wireless router.

  Once I have installed the printer on the network, everything works fine until I closed my computer.  On restarting, the printer is detected as offline by my laptop.  Now, my solution is to uninstall the printer and reinstall it.

  If someone would be kind enough to give a detailed set of step by step instructions on how to solve this problem, it would be much appreciated.  I read on the definition of a static IP address rather than dynamic, but I would need one together instructions if this is indeed the way to go.

  Thank you.

  Rich - desperate to finally solve this nuisance.

  Hi rich,

  As you mentioned that the printer goes offline after a reboot, please refer to:

  "Printer is off-line" Message appears on the computer and the HP printer does not print

• my continuous wireless printer going offline - how can I 'stabilize' the connection '.

  my continuous wireless printer going offline - how can I 'stabilize' the connection?

  Hello gerrie,.

  What I would do is put off the printer and the router so

  -essentially them turning off for about 10-15 seconds

  -and then feed the router back on waiting for all the lights turn on completely

  - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

• HP Office Jet Pro 8610: printer goes offline at rest - requires market power when the new document is pending

  Printer and all functions work fine.  However, lately I sent a doc to print who just sits in the queue.  When I look at the printer by clicking on the tray icon I sde is offline.  So I turn the printer off and back to get it on the network.

  I don't really have any options to change my home network and hope it is some of the printer which will avoid going offline like this, or a faster way so he can go online without turn off and on.

  That dot the 'A' and a passage of "T" by the first response:

  The printer model-

  HP Officejet 8610

  Detailed problem description-

  Printer goes offline without warning.

  New print job is in the queue showing the printer is offline.

  Must be able to market, leading to the resumption of the print job.

  Operating system on the computer (including the revision of the service pack)-

  Windows 8.1

  Method - USB, LAN, Wireless cable connection? -

  Wireless, same problem if DHCP or static 192.168.0.253

  Brand and model of router and modem? -

  BrightHouse Cable router/Modem: Arris, H/W version 6, Firmware 8.0.120

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  None

  If wireless, when the problem occurs, which is blue wireless light on the printer, active, disabled or flashing? -

  WE